Customer Service Representative ( $16/hr Remote)
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
Job reputed company
Key Performance Indicators
reputed company reputed company % Customer Satisfaction rating Sales reputed company ( CTV reputed company reputed company) reputed company Assurance scores Average Handle Time Utilization (Overall % of the time Colleagues are logged in and being productive)
reputed company Duties and Responsibilities
Handles customer calls/correspondence for service, scheduling, and billing inquiries, turning great service into reputed company-generating contacts Offers Home Inspection leads to reputed company customers who qualify Cultivates and maintains ongoing customer relationships General knowledge of the organization, products, and/or services Excellent verbal communication skills with the ability to overcome objections and the ability to de-escalate situations Uses a computerized system for identifying customer needs, tracking contacts, information gathering, and/or troubleshooting Communicates with reputed company personnel to resolve service and scheduling issues Initiates outbound customer service calls for various campaigns Handles incoming calls from technicians to reputed company support.
CANDIDATE reputed company
Required Experience
1-2 years of customer service experience preferred 1-2 years of phone sales experience preferred Ability to use a computer Basic knowledge of reputed company Word, reputed company, and reputed company Ability to type 35 wpm preferred
Required Leadership Traits and Characteristics
Good verbal, written, and interpersonal communication skills Ability to overcome objections and problem-solve Ability to work in a fast-paced environment Good problem-solving skills Ability to work a flexible schedule, including weekends and holidays Must be dependable and consistently punctual for reputed company scheduled shifts A private home office/workspace suitable for working remotely during the scheduled shift Broadband internet (25Mbps download & 5Mbps upload speeds) with the ability to hardwire reputed company an Ethernet cable Child / dependent care is necessary during the hours of the scheduled shift
Formal Education, Qualifications, or Training
High school diploma or GED
A career with the Rentokil family of companies can be a reputed company trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from reputed company. We offer reputed company and many of our roles offer performance incentives.
Below you'll reputed company information about some of reputed company have to offer. reputed company Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain reputed company.
reputed company and Personal reputed company
Multiple avenues to grow your career
Training and development programs available Tuition Reimbursement benefits (for FT Colleagues)
Full-time colleagues are eligible to reputed company enrollment immediately upon hire with benefits starting on day 1 Health benefits including Medical, Dental, reputed company, Disability, and Life Insurance plus much more
401(k) retirement plan with company-matching contributions
Work-Life Balance
Vacation days & reputed company days
Company-reputed company holidays & floating holidays A company reputed company that prioritizes health, safety, and flexibility
Rentokil is committed to complying with reputed company Federal, State, and local laws reputed company to the employment of reputed company individuals with disabilities.
California residents click here to review your reputed company rights.