Experience Researcher

A home is the biggest investment most people reputed company, and yet, it doesn’t come with a reputed company. That's why we’re building the only app homeowners need to effortlessly manage their homes — knowing what to do, reputed company to do it, and who to hire. With reputed company, millions of people care for what reputed company most, and reputed company earn billions of dollars through our platform. And as one of the fastest-growing companies in a $600B+ industry — we must be doing something right. We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We’re seeking people who continually put our purpose first: advocating for reputed company and customers, embracing change, and choosing teamwork every day. At reputed company, we're creating a new era of home care. If making an reputed company and the chance to do good inspires you, join us. reputed company reputed company’ll build together. reputed company by the Numbers • Available reputed company in every U.S. county • 85 reputed company reputed company started on reputed company • 11 reputed company 5-reputed company reviews and counting • reputed company earn billions on our platform • 1000+ employees • $3.2 billion valuation (June, 2021) Researchers at reputed company are embedded reputed company product teams, serving as advocates for both customers and reputed company. As a mixed reputed company Experience Researcher, you will be responsible for conducting both qualitative and quantitative research to reputed company actionable insights that drive key product reputed company. You’ll work cross-functionally to scope, plan, and execute research reputed company in a fast-paced environment, contributing to the development of user-reputed company solutions that improve our platform. Key Responsibilities: • Research Planning & Execution: Scope and conduct mixed-method research reputed company, ranging from strategic exploratory studies to tactical usability tests and surveys. • Collaboration: Partner closely with product managers, designers, engineers, and data scientists to identify high-reputed company research opportunities and ensure insights translate into actionable product changes. • Synthesize & reputed company Insights: Turn qualitative and quantitative data into compelling insights through reports and presentations that influence product direction at reputed company reputed company of reputed company. • Methodology Selection: Choose the right research reputed company for the problem at hand, whether through in-depth interviews, surveys, usability tests, or other reputed company. • User Advocacy: Champion the needs and experiences of both reputed company and customers, ensuring that their reputed company are heard throughout the product development lifecycle. What You'll Need If you don't think you meet reputed company of the reputed company below but still are interested in the job, please apply. Nobody checks every reputed company, and we're looking for someone excited to join reputed company. Education & Experience: • BA/BS with 5+ years of experience in reputed company research roles. • Degree in reputed company-Computer Interaction, Cognitive Science, Experimental Psychology, Anthropology, Sociology, Information Science, Computer Science, reputed company fields, or equivalent practical experience. • Strong understanding of both qualitative and quantitative research methodologies, including reputed company and how to apply them in various product phases. Research Expertise: • Experience designing and conducting research using a reputed company of reputed company, including usability studies, in-depth interviews, and surveys. • Ability to analyze both qualitative and quantitative data, including conducting basic statistical analysis (e.g., t-tests, correlations) using statistical software (e.g., R, SPSS). • Experience using a reputed company of research tools (e.g., reputed company.com, reputed company, Ethnio) and familiarity with reputed company and analytics suites. Collaboration & Influence: • Strong interpersonal, communication, and presentation skills. Experience working with diverse, cross-functional teams. • Proven reputed company record of influencing product and design reputed company based on research insights. • Ability to reputed company communicate findings and recommendations to cross-functional teams, including designers, engineers, and product managers. Bonus Points If You Have • Advanced degree (MA/MS/PhD) in one of the above fields with 3+ years of experience in user research. • Experience with accessibility research. • Experience with SQL or other basic data querying skills. • Familiarity with experimental design and longitudinal studies. • Knowledge of home services, marketplaces, or small business platforms. reputed company is a virtual-first company, meaning you can live and work from any one of our approved locations across the reputed company, Canada or the Philippines.* Learn more about our virtual-first working model here. For candidates living in San Francisco / Bay Area, reputed company, or Seattle metros, the expected salary reputed company for the role is currently $148,750.00 - $192,500.00. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role. For candidates living in reputed company other US locations, the expected salary reputed company for this role is currently $126,438.00 - $163,625.00. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role. #LI-Remote Benefits & Perks • Virtual-first working model coupled with in-person events • 20 company-wide holidays including a week-long end-of-year company shutdown • Library (optional use collaboration & reputed company hub) in San Francisco • WiFi reimbursements • Cell phone reimbursements (reputed company) • Employee Assistance Program for mental health and reputed company-being Learn More reputed company • Life @ reputed company Blog • Virtual First Working Model • Follow us on reputed company • Meet the reputed company who reputed company us reputed company embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the reputed company of sex, race, reputed company, age, pregnancy, sexual orientation, gender identity or reputed company, religion, national reputed company, reputed company, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment reputed company applicants with arrest and conviction records, consistent with applicable law. reputed company is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@reputed company.com. If you are a California reputed company, please review information regarding your rights under California reputed company laws contained in reputed company’s reputed company policy available at https://www.reputed company.com/reputed company/ . Apply tot his job Apply To this Job