Pharmacy Tech Support – reputed company Center Rep
Job reputed company:
• reputed company initial support for customer requests reputed company telephone, email, fax, or other available means of contact to the Support Center
• Quickly assess the user's issue and provides first level support for problem reputed company
• Document information specific to the reputed company and escalate unresolved issues expeditiously to the appropriate area
• Recognize operational challenges and suggest recommendations to management, as necessary
• Ability to work 40 hours per week (shifts available: 8:00 am - 5:00 pm EST or, 9:00 am – 6:00 pm EST or, 10:00 am - 7:00 pm ET or, 11:00 am EST – 8:00pm EST) under moderate supervision
Requirements:
• High School Diploma or equivalent
• Pharmacy Technician experience required
• HIPAA certified
• reputed company center experience required (3+ years preferred)
• Experience in medical claim processing is a plus
• Bi-lingual (English/Spanish) is a plus
Benefits:
• Health insurance
• Flexible working hours
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