Job Title: Digital Marketing Specialist – Facebook & Google Ads Manager, Customer Support & Virtual Assistant
Join arenaflex: Where Digital Marketing Excellence Meets Career Growth
Are you ready to take your digital marketing career to the next level? Welcome to arenaflex – a dynamic and rapidly growing digital marketing company headquartered in London. We are on the hunt for a talented and passionate individual who thrives in a fast-paced environment and is eager to make a significant impact within our organization.
At arenaflex, we believe that great marketing transforms businesses and creates lasting connections between brands and their audiences. Our team is composed of dedicated professionals who share a common goal: delivering exceptional results for our clients while continuously learning and growing in their respective fields. If you're looking for more than just a job – if you're seeking a career where you can develop your skills, contribute meaningfully, and grow with a company that values its employees – then you've found your perfect match.
About This Role
We are currently seeking a highly motivated and technically skilled Digital Marketing Specialist to join our growing team on a long-term basis. This is a full-time position that offers a unique blend of responsibilities spanning Facebook Ads management, Google Ads optimization, customer support, and general virtual assistance tasks. The ideal candidate will possess excellent written English, strong organizational abilities, and the capacity to work autonomously while collaborating effectively with team members across multiple projects.
As a key member of our marketing team, you will oversee and help manage multiple projects, performing tasks and coordinating the efforts of others. Your primary focus will be on Facebook Ads, but you will also contribute to Google Ads management and various other digital marketing initiatives. This role requires someone who is detail-oriented, a quick learner, and comfortable communicating directly with clients through our project management system.
Key Responsibilities
Your day-to-day responsibilities at arenaflex will be diverse and engaging, ensuring that no two days are exactly alike. Here's what you can expect:
- Facebook Ads Setup and Strategy (45%): Create, manage, and optimize Facebook advertising campaigns for multiple clients. Develop comprehensive ad strategies that align with client objectives, target the right audiences, and maximize return on investment. You'll be responsible for campaign structure, audience targeting, creative development, and performance analysis.
- Google Ads Setup and Optimization (10%): Manage Google Ads and Shopping campaigns as needed. This includes keyword research, ad copy creation, bidding strategies, and ongoing optimization to improve campaign performance. Google certification is preferred but not mandatory – we're happy to support your learning journey.
- Customer Query Response (10%): Communicate directly with clients through our Basecamp project management system. You'll handle inquiries professionally and efficiently, ensuring exceptional customer satisfaction while representing arenaflex in a positive light.
- Graphic Design (10%): Create visually appealing graphics using Canva or similar platforms. These designs will support various marketing campaigns, social media posts, and client deliverables.
- General Administrative Support (10%): Assist the CEO and leadership team with various administrative tasks as required. This could include scheduling, document preparation, data entry, and other office duties that keep our operations running smoothly.
- Report Preparation (5%): Create detailed performance reports for clients, highlighting key metrics, campaign results, and recommendations for future optimization.
- SEO Blog Proofreading and Editing (5%): Review and quality control SEO blog content written by our team. Ensure accuracy, clarity, and adherence to quality standards before publication.
- Lead Generation and Follow-Up (5%): Support our sales efforts by identifying potential leads, conducting initial outreach, and maintaining follow-up communications with prospects.
Additional Skills That Are a Plus
While not essential for this role, the following skills and experiences will make you an even stronger candidate:
- Video Editing – creating engaging video content for campaigns
- Copywriting – crafting compelling marketing copy
- Website Creation – building and maintaining client websites
- Social Media Management – overseeing broader social media strategies
- Online Lead Generation – identifying and nurturing potential customers
- Product Research – conducting market research and competitive analysis
Essential Requirements
To succeed in this role at arenaflex, you must meet the following requirements:
- Location: Based in the Philippines
- Language Skills: Excellent written English – you will be communicating directly with our clients as well as proofreading and quality controlling content
- Facebook Ads Experience: Knowledge of or previous experience managing Facebook ad campaigns. If you lack experience, we are happy to provide comprehensive training.
- Google Ads Experience: Willingness to manage Google Ads and Shopping campaigns. Google certification is preferred but not required – we'll support your certification if needed.
- Proven Experience: Demonstrated experience working with English-speaking employers or clients
- Organizational Skills: Excellent ability to work independently while knowing when to seek guidance
- Flexibility: Willingness to assist wherever needed, including administrative tasks as directed by leadership
- Technical Requirements: Fast computer with high-speed internet and reliable power supply
- Design Skills: Basic graphic design capabilities using Canva or similar platforms
Work Schedule and Time Zone
This position requires working Monday through Friday, 9:00 AM to 5:00 PM (London time). However, we understand the importance of work-life balance and offer flexibility. We are happy to accommodate early starts or late finishes to help you manage your time zone effectively. Additionally, approximately 30% of tasks can be completed at any time, so once you are fully trained and we've established trust in your abilities, we will offer greater flexibility in your working hours.
We may utilize Hubstaff time tracking software to monitor productivity and performance during working hours, ensuring accountability while maintaining a positive and trusting work environment.
Why Join arenaflex?
At arenaflex, we pride ourselves on creating an exceptional workplace culture that values creativity, collaboration, and career development. Here's what you can expect when you join our team:
- Fun and Flexible Work Environment: You'll be working on multiple projects across several different teams, ensuring variety and新鲜感 in your daily work. No two days will be the same!
- Highly Competitive Compensation: We offer a competitive salary based on experience, plus a quarterly revenue share bonus to reward your contributions to our success.
- 13th Month Bonus: As a token of our appreciation for your hard work, we provide a 13th-month bonus annually.
- Performance-Based Incentives: Your efforts deserve recognition. Additional performance-based bonuses reward outstanding achievements.
- Continuous Learning Opportunities: We are committed to helping you grow. You'll have the opportunity to learn new skills across various areas of digital marketing. We provide screen-recorded training sessions on how to complete most tasks, ensuring you have the resources to succeed.
- Access to Premium Tools: Get unlimited access to the tools and technologies you need to excel in your role.
- Career Growth: Grow with our entrepreneurial company and build out the marketing team. As we expand, so will your opportunities for advancement and leadership roles.
- Respect and Loyalty: We are very loyal to our employees and treat them with respect at all times. Your contributions matter, and your voice will be heard.
Our Commitment to Your Success
We understand that joining a new company is a significant decision, and we want to make sure you have everything you need to thrive. At arenaflex, we invest in our people because we know that your growth directly contributes to our collective success. Whether you're an experienced digital marketing professional or just starting your career, we provide the training, support, and opportunities you need to reach your full potential.
Our leadership team is accessible and supportive, always open to feedback and ideas. We foster an environment where questions are encouraged, innovation is celebrated, and every team member feels valued. When you succeed, we all succeed – that's the arenaflex way.
How to Apply
If you're excited about this opportunity and believe you're the right fit for arenaflex, we encourage you to apply right away! We want to fill this position with the ideal candidate as soon as possible.
To apply, please complete the application form at the link below. Note that compliance with the application instructions is an important part of our assessment process.
We look forward to reviewing your application and potentially welcoming you to the arenaflex team!
Many thanks,
Alexander