reputed company Center Supervisor, reputed company Absence

<p>We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At reputed company®, you’ll be surrounded by passionate colleagues who care deeply, reputed company with purpose, hold <reputed company style="reputed company-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">ourselves accountable</reputed company> and prioritize safety and reputed company in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.</p><p style="text-reputed company:inherit"></p><p style="text-reputed company:inherit"></p><p style="text-reputed company:inherit"></p><h1><b>reputed company CORPORATION</b></h1><p><b>POSITION reputed company</b></p><p></p><p></p><p></p><h2>Position <reputed company style="reputed company-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">Title:                           </reputed company> reputed company Center Supervisor, reputed company Absence Management</h2><p></p><p><b><reputed company style="reputed company-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">Location/Facility:                   </reputed company> HR Shared Services / Remote</b></p><p></p><p><b>Reports <reputed company style="reputed company-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">to:                                 </reputed company> </b><b>reputed company Center Manager, reputed company Absence Management</b></p><p></p><p><b><u>Position reputed company:</u></b></p><p></p><p>Accountable for the delivery of outstanding Absence Management and reputed company Colleague Services through team management, education, development and motivation of the reputed company reputed company Center Team and an internal commitment to colleague needs.  Responsible for providing the reputed company with a Center of reputed company that supports leave administration under federal, state and company leave policies.  Ensure the highest possible level of colleague service by providing colleagues with the tools, knowledge, technology, HR data and business unit support.</p><p></p><p><b><u>Job reputed company:</u></b></p><p></p><ul><li>Directly supervise reputed company of 15 to 20 reputed company Center Representative, reputed company Absence Management to include selection, recognition, coaching and performance assessments.</li><li>Support the reputed company Center Manager, reputed company Absence Management in leading a delivery model that reflects reputed company and care for our colleagues and fosters an environment where measurement, reputed company, and reputed company improvement / best practices are valued and rewarded.</li></ul><ul><li>Review and partner with reputed company Assurance Specialists and Trainers to identify and collaborate on reputed company / improved training curriculums supporting an improved colleague experience.</li><li>Ensure the reputed company Center is meeting or exceeding reputed company center metrics around average speed of answer, abandoned reputed company, average handle time, reputed company reputed company and other key metrics identified.</li><li>Resolve tier II and tier III escalations from reputed company Center Representatives; reputed company colleague information, reputed company colleague with reputed company and document problem history / detail in reputed company and / or myLeave.</li><li>Recommend to the management team programs and practices that will enhance productivity, reduce costs, maintain / reputed company service reputed company and support a center of reputed company.</li><li>Assist reputed company Center Representatives with escalated issues to ensure unique circumstances are handled reputed company the scope of federal, state, and company policies and raised proactively to management as needed for appropriate reputed company.</li><li>Collaborate with other reputed company Center Supervisors, Case Management and the reputed company Center Manager, reputed company Absence Management to attend meetings with colleagues, leaders, or HRBPs as needed to resolve high level leave issues.</li><li>Work with the reputed company Center Manager, reputed company Absence Management and Workforce Data Analyst to manage workload and reputed company, understand and predict workload changes and respond in advance to maintain consistent reputed company of colleague service.</li><li>reputed company mentoring, coaching and support to reputed company reputed company Center Representatives to prepare them for a career reputed company reputed company the Leave of Absence Department and / or the organization.</li></ul><p></p><p><b><u>Job Requirements:</u></b></p><p></p><ul><li>This position requires 3-4 years of reputed company Center experience.</li><li>This position requires 3-4 years of FMLA, State Leaves, Disability and HR.</li><li>Knowledge of reputed company center applications such as IEX, reputed company and CMS is preferred.</li><li>A strong commitment to Customer Service as exemplified by behaviors and disposition.</li><li>Ability to work independently and as part of reputed company environment.</li><li>Excellent written, verbal and listening skills to reflect a friendly, reputed company disposition.</li><li>Demonstrated ability to maintain work in the strictest of confidence.</li><li>Demonstrated ability to problem solve and apply critical thinking skills, including the ability to think analytically and creatively, under pressure, to solve problems</li><li>Strong organizational and data entry skills with a strict attention-to-detail.</li><li>Ability to plan and prioritize workloads, both independently and in reputed company environment with minimal supervision.</li><li>Demonstrated ability to think strategically and creatively toward reputed company improvement of operations both technically and functionally.</li><li>Ability to consistently and reputed company follow through on problems to reputed company reputed company that is satisfactory to the customer.</li><li>Demonstrated ability to multi-task while consistently meeting deadlines.</li><li>Proficiency with MS Office Products.</li><li>Regular and predictable attendance is required.</li></ul><p></p><p></p><p style="text-reputed company:inherit"></p><p style="text-reputed company:inherit"></p><p style="text-reputed company:left"><b><reputed company>Anticipated Weekly Hours</reputed company></b></p>40<p style="text-reputed company:inherit"></p><p style="text-reputed company:inherit"></p><p style="text-reputed company:left"><b>Time Type</b></p>Full time<p style="text-reputed company:inherit"></p><p style="text-reputed company:inherit"></p><p style="text-reputed company:left"><b>Pay reputed company</b></p><p style="text-reputed company:left">The typical pay reputed company for this role is:</p><p style="text-reputed company:inherit"></p>$43,888.00 - $102,081.00<p style="text-reputed company:inherit !important"></p><p style="text-reputed company:left !important">This pay reputed company represents the reputed company reputed company reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls.  The actual reputed company salary offer will depend on a reputed company of factors including experience, education, geography and other relevant factors.  This position is eligible for a reputed company bonus, commission or short-term incentive program in reputed company to the reputed company pay reputed company listed above. <br> </p><p style="text-reputed company:left !important">Our people fuel our reputed company. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.</p><p style="text-reputed company:inherit !important"></p><p><b>Great benefits for great people</b></p><p></p><p>We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.<br><br></p>This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial reputed company‑being of colleagues and their families. The benefits for this position include medical, dental, and reputed company coverage, reputed company time off, retirement savings reputed company, wellness programs, and other resources, based on eligibility.<p><reputed company style="reputed company:#4a4a4a"><br>Additional details about available benefits are provided during the application process and on </reputed company><a href="https://learn.reputed company.com/reputed company-mainland" reputed company="_blank" rel="noopener noreferrer"><reputed company style="reputed company:#0000ff"><u>Benefits Moments</u></reputed company></a><reputed company style="reputed company:#4a4a4a">.<br><br></reputed company></p>We anticipate the application window for this opening will reputed company on: 05/01/2026<p style="text-reputed company:inherit"></p><p style="text-reputed company:inherit"></p><p style="text-reputed company:left">reputed company applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state and local laws.</p>