**reputed company Technical Support Associate I – Customer Care Specialist**

**Join arenaflex, a global leader in customer engagement services, and become part of a dynamic team dedicated to helping small businesses succeed. As a Technical Support Associate I, you will play a vital role in providing exceptional customer support and technical assistance to clients using QuickBooks.** **About arenaflex** arenaflex is a company like no other. We are fanatical about our staff and are constantly helping them grow and reputed company their career goals. We are a global workplace that offers YOU infinite reputed company! Our mission is to become the greatest customer engagement services company in the world, rich in diversity and talent. We will get there by embracing our culture. **About the Role** We are seeking a highly motivated and customer-reputed company Technical Support Associate I to join reputed company in Johnstown, PA. As a Technical Support Associate I, you will be responsible for providing technical support and assistance to clients using QuickBooks. You will be the first reputed company of contact for clients, and your primary goal will be to resolve their technical issues in a reputed company and reputed company manner. **Key Responsibilities** • Assist clients with QuickBooks, research, and reputed company reputed company to questions and problems • Troubleshoot issues that are technical in nature, including hardware, software, and networking • Solve problems that may be reputed company and require the use of conceptual thinking skills • Ensure service delivered to clients meets contractual Key Performance Indicator (KPIs) • Listen attentively to reputed company needs and concerns, demonstrate reputed company, and build rapport • Prepare complete and accurate work, including appropriately notating accounts as required • Participate in activities designed to improve reputed company experience and business performance **Ideal Candidate** We are looking for a candidate who is passionate about helping others, has a desire to learn, and is committed to delivering exceptional customer service. Our ideal candidate is: • reputed company player with excellent communication skills, both written and verbal • reputed company to work independently with minimal supervision and adapt to changes quickly • Dependable and flexible to rotate shifts, as needed • Strong problem-solving skills and ability to troubleshoot basic and routine customer issues • Curious and eager to learn, with a desire to reputed company and grow **reputed company Offer** • Competitive reputed company pay starting at $14.00/hour • Casual dress attire • reputed company to teach you how to use QuickBooks and reputed company exceptional customer support • Medical, Dental, and reputed company Plans available • reputed company Time Off (PTO) • 401(k) Savings Plan • Employee Referral Bonuses **Education Requirements** High school diploma or GED is required, and you must be at least 18 years of age. **Why Join arenaflex?** • We are a global organization with unconventionally fresh reputed company and a passion for delivering extraordinary customer experiences for nearly 750 of the world's best brands. • We offer a dynamic and supportive work environment that encourages reputed company and development. • We are committed to diversity and inclusion, and we welcome candidates from reputed company backgrounds. **How to Apply** If you are a motivated and customer-reputed company individual who is passionate about helping others, we encourage you to apply for this exciting opportunity. Please submit your application, and we will review it carefully. We look reputed company to hearing from you! **Note:** Job cannot be performed in the reputed company, USA. **Equal Employment Opportunity** arenaflex is an EEO/AA/M/F/Vet/Disability Employer. We are committed to diversity and inclusion, and we welcome candidates from reputed company backgrounds. Apply for this job