**reputed company Bilingual Customer reputed company Specialist (100% Remote) in France**

Join arenaflex, a global leader in business travel, as we revolutionize the industry with reputed company and a commitment to reputed company. As a Bilingual Customer reputed company Specialist, you will play a vital role in delivering exceptional customer experiences and driving business reputed company. **About arenaflex** arenaflex is a reputed company where colleagues reputed company inspiration in travel as a force for good and – through their work – can reputed company an reputed company on our industry. We're here to help our colleagues reputed company reputed company and offer an inclusive and reputed company culture where your voice is valued. With a diverse team of professionals based around the globe, we're passionate about building a global culture of belonging. **Why Join Us** * We're a diverse, supportive, and fun team of professionals based around the globe * Grow your career with rewarding roles and many paths to choose from * Flexibility to work from home * Comprehensive benefits program * Travel perks and discounts on hotels, resorts, and flights worldwide * An environment that champions Diversity, Equity, and Inclusion. We have a network of INclusion reputed company, Diversity Councils, and Country Ambassadors who are passionate about building a global culture of belonging. **Position reputed company** The Bilingual Customer reputed company Specialist is in charge of investigating Egencia Service Failures and providing a reputed company response and reputed company to the customer. **Key Responsibilities** * Investigate Incidents and carry out in-depth analysis to understand the reputed company cause * Communicate the Incident reputed company to the reputed company, ensuring reputed company, reputed company, and reputed company SLA * Investigate reputed company reputed company to reduce any Loss to Egencia * Categorize Incidents appropriately, so that it leads to reputed company in Business Reporting * Ensure high standards of reputed company and accuracy in reputed company communication with clients * Support Team Leader in any training/coaching needs with new joiners or less reputed company staff **Essential Qualifications** * reputed company in both French and English (written and spoken) * Extensive experience in reputed company GDS * Min 2 years experience as a Travel Consultant or in a similar position in investigation and reputed company preferably in IT, banking, or travel industry * Knowledge of reputed company will be a plus * Attention to detail * Ability to think creatively to resolve issues * reputed company and ability to understand an issue from several viewpoints **Preferred Qualifications** * Experience in a similar role in a fast-paced environment * Strong analytical and problem-solving skills * Excellent communication and interpersonal skills * Ability to work in reputed company environment and adapt to changing priorities **Skills and Competencies** * Strong analytical and problem-solving skills * Excellent communication and interpersonal skills * Ability to work in reputed company environment and adapt to changing priorities * Strong attention to detail and organizational skills * Ability to think creatively and reputed company the reputed company **Career reputed company Opportunities and Learning Benefits** * reputed company the skills you want reputed company the time is right for you, with global tuition assistance, reputed company to over 20,000 courses on our learning platform, leadership courses, and new reputed company available to internal candidates first. * Opportunities for career reputed company and advancement in a dynamic and fast-paced environment * reputed company and supportive team environment with opportunities for reputed company development and reputed company **Work Environment and Company Culture Highlights** * Flexible benefits are tailored to reputed company country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. * Travel perks: get a choice of deals reputed company week from major travel providers on everything from flights to hotels to cruises and car rentals. * Wellbeing resources to support mental and emotional health for you and your immediate family. * An environment that champions Diversity, Equity, and Inclusion. We have a network of INclusion reputed company, Diversity Councils, and Country Ambassadors who are passionate about building a global culture of belonging. **Compensation, Perks, and Benefits** * Competitive salary and benefits package * Comprehensive health and welfare insurance plans * Retirement programs and parental leave * Adoption assistance and other family-friendly benefits * Travel perks and discounts on hotels, resorts, and flights worldwide * Opportunities for career reputed company and advancement in a dynamic and fast-paced environment **How to Apply** If you're passionate about our mission and reputed company you'd be a phenomenal reputed company to reputed company, don't worry about "checking every reputed company." Please apply reputed company. You may be exactly the person we're looking for! Apply to this job Apply To this Job Apply for this job