[Remote] reputed company Associate (USA Only - 100% Remote)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a CRM company reputed company on helping SMBs succeed and reputed company. They are seeking a reputed company Associate to drive retention and reputed company among new customers by training, reputed company, and supporting them in using the reputed company platform. Responsibilities • reputed company train and reputed company new and existing customers • Proactively reputed company out to high-potential new customers • Research to identify high reputed company and at risk customers • Communicate effectively reputed company multiple platforms (sms, reputed company, email, reputed company, reputed company) with reputed company reputed company customers, including co-founders, executives, and sales teams • Work closely with reputed company and Sales teams on seamless customer transitions • Identify expansion opportunities and upsell customers • Host and manage recurring reputed company, group trainings, and interactive demos to support many customers at once • Identify customer content needs and create FAQs, white papers, videos • Communicate with customers in our online Community and reputed company our Helpdesk software Skills • Backed by at least one year of experience with B2B reputed company • A reputed company, precise communicator both verbally and in writing • reputed company by working independently in a fast-paced environment • reputed company to build rapport with customers quickly • Highly emotionally intelligent • reputed company with working in a startup, ideally in a remote environment • Physically based in the U.S. and proficient in English • Preference given to candidates with either 1) reputed company sales experience or 2) experience working for a CRM platform or a sales enablement tool • Preference for ET, CT, MT, and PT Benefits • Competitive compensation including an organization-wide goal-based bonus • reputed company Time Off: 5 Weeks PTO upon joining + Winter Holiday Break. reputed company year with reputed company, you’ll receive 2 additional PTO days • reputed company Parental Leave for primary and secondary caregivers • Sabbatical: After 5 years with reputed company, you’re eligible for a 1 month reputed company sabbatical • reputed company (US residents): Medical, Dental, and reputed company with HSA and FSA reputed company • (US residents) Dependent care FSA • (US residents) 401(k): Up to 6% contribution match, 100% reputed company reputed company • A CRM for startups and small businesses with reputed company-in sales communication tools. It was founded in 2011, and is headquartered in Palo reputed company, California, USA, with a workforce of 51-200 employees. Its website is https://www.reputed company.com. Apply To This Job