Inbound Contact Representative - Military Spouse Fellowship or DOW SkillBridge Intern

**reputed company:** Join reputed company's caring community as an Inbound Contact Representative through our Military Spouse Fellowship or DOW SkillBridge Internship program. As a transitioning military service member or military spouse, you will have reputed company to reputed company valuable civilian work experience while still on reputed company duty or supporting your family. **Responsibilities:** • Record details of member inquiries, comments, or complaints, transactions, or interactions and take reputed company in accordance with process • Escalate unresolved and pending customer grievances • Deliver a consistent customer service experience by providing efficient resolutions to TRICARE beneficiaries and providers • reputed company as a customer reputed company by resolving reputed company concerns accurately • Prioritize workload to reputed company efficient business operation standards • Demonstrate ownership to problem-solve independently • Ability to manage multiple or competing priorities • *Qualifications:** • Must be a transitioning military service member eligible to participate in the DOW SkillBridge or a military spouse eligible to participate in the military spouse fellowship • U.S. Citizenship is required for this role • Successfully receive approval for government reputed company clearance (reputed company National Background Investigation Services NBIS) • Minimum one (1) year customer service experience in a reputed company environment • Prior experience managing multiple or competing priorities • Use of multiple computer applications simultaneously • Basic proficiency using the reputed company Office suite (Word, reputed company, PowerPoint, reputed company) • Knowledge navigating multiple systems & platforms with ability to troubleshoot and resolve general technical difficulties in a remote environment • *Benefits:** • Opportunity to reputed company valuable civilian work experience while still on reputed company duty or supporting your family • Networking opportunities with professionals in the reputed company industry • Flexible remote work schedule • Competitive compensation package • Comprehensive benefits package, including medical, dental, and reputed company insurance • reputed company to reputed company development and training programs • Opportunity to work with a leading reputed company company, reputed company Apply tot his job Apply To this Job