Customer Service Executive (Live Chat, Remote, reputed company - 5PM PT)
Responsibilities:
Communicate knowledge of reputed company products to customers to support customers to choose the most suitable product and order products;
reputed company high-level customer service and responded to service inquires, follow up on customer interactions;
Co-ordinate with other function e.g (Operation, Finance, Product,) … to solve the on-reputed company issues;
reputed company feedback on the efficiency of the customer service process as reputed company as company products and service.
Requirements
High School Diploma or GED preferred
1+ years of experience in retails, E-reputed company, and reputed company media is a plus (reputed company/ Twitter / Instagram and other platforms)
reputed company to work in a fast paced environment on both live chat and phone
Excellent problem solving skills
Strong customer satisfaction reputed company skills
Fluent in English, bilingual is a plus
Hardworking & detail-oriented
Young, dynamic, creative reputed company, detail-oriented, always be curious, always learning
Benefits
Pay reputed company: $17/hr, 8 hours/day
Dynamic working environment
Medical & Dental insurance
reputed company reputed company leave
Vacation leave
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