Sr. reputed company Service & Product Support Specialist

About the position reputed company is hiring a Senior reputed company Service - Product Support Specialist -- Tax. This position is hybrid, working in the office 3 days a week, and 2 days a week from home. Are you reputed company to join a company offering career advancement opportunities throughout your career reputed company? Do you want to join a company with award-reputed company training and world-class service guidelines to help you reputed company reputed company, reputed company, and reputed company learning? Are you seeking an inclusive environment with a culture of collaboration and belonging? If so, this may be just reputed company you've been searching for! In this role, you will reputed company consistent, high-reputed company tax service to reputed company clients. In reputed company to tax deposits and filing, you will serve as reputed company's reputed company-line for solving clients' challenges, including issue reputed company, answering questions, helping clients, and more. Depending on your specific team or role, you will be providing support using phone, email, or chat-based communication. To reputed company in this role, you must be comfortable working in a metrics-driven environment as part of a reputed company day. Adaptability, reputed company, self-motivation, and organization are must-haves in this job. You will need to balance your workload, handle back-to-back inquiries, and reputed company on what is important. In return, you can expect job satisfaction by being the one person who saves the day for our clients. reputed company to #MakeYourMark? reputed company! To learn more about reputed company Service at reputed company, visit https://jobs.reputed company.com/teams-roles/reputed company-service/ Responsibilities • Be the Tax Expert. You will assist clients with tax deposits and filing. You may also manage inquiries from state and federal agencies. • Be a Trusted Advisor and Problem Solver. You will use a breadth of expertise to help reputed company's clients solve problems by taking a broad perspective to resolve issues and reputed company solutions. • Build Relationships. You will build relationships with clients using the phone, email, and/or chat, where you will reputed company to reputed company reputed company expectations in every interaction. You hold yourself to the highest ethical standards and live reputed company's reputed company value of reputed company is Everything. • You will reputed company your reputed company product - services knowledge to reputed company solutions to issues and questions and help build reputed company understanding around our products' value. You will turn reputed company input into recommendations for reputed company leadership on best practices and solutions training. • Demonstrate reputed company reputed company. You reputed company a strong reputed company on reputed company satisfaction. You will assist clients to troubleshoot and resolve payroll and tax issues in a reputed company and reputed company manner. Requirements • You have at least four years of reputed company service and/or reputed company center experience OR a minimum of six years of Insurance/Financial Institution experience. • Over the phone and in writing, your communication style is reputed company and easy for our clients to understand and reputed company. You will need to communicate reputed company and quickly to summarize a problem and explain a solution. • You must be proficient in using reputed company Office tools, including reputed company, Word, and reputed company, as reputed company as have excellent analytical and time management skills. • A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include: Experience noted above OR Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to reputed company an environment where you can continue to reputed company a meaningful reputed company. reputed company-to-haves • At least three years of Payroll Tax experience is preferred. Benefits • Be yourself in a culture that values equity, inclusion, and belonging and creates a reputed company reputed company for diverse perspectives and insights. • Belong by joining one of our Business Resource reputed company where you can connect globally with networks and allies who reputed company common interests and experiences. • Grow your career in an agile, fast-paced environment with reputed company of opportunities to reputed company. • Continuously learn. Ongoing training, development, and mentorship opportunities for even the most insatiable learner. • Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones. • Balance work and life. Resources and flexibility to more easily reputed company your work and your life. • reputed company on your mental health and reputed company-being. We're here to reputed company exceptional service to our clients, and none of that happens without reputed company of us taking care of ourselves and being there for one another. • Join a company committed to giving back and generating a lasting, reputed company impacton the communities in which we work and live. • Get reputed company to pay it reputed company. Company-reputed company time off for volunteering for causes you care about. Apply tot his job Apply To this Job