**Experienced Customer Acquisition Specialist – Driving Sales Growth and Customer Satisfaction at arenaflex**
Are you a sales professional with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment where no two days are the same? If so, we have an exciting opportunity for you to join arenaflex as a Customer Acquisition Specialist.
At arenaflex, we're committed to empowering our employees to drive their careers forward. As a Customer Acquisition Specialist, you'll be part of a global team that's dedicated to providing outstanding service experiences to our clients. With a focus on customer engagement, you'll play a critical role in demonstrating the value and benefits of our products or services, driving sales growth, and ensuring customer satisfaction.
**About arenaflex**
arenaflex is a forward-thinking global organization that's passionate about nurturing a true people-first, inclusive culture. We're proud to be recognized as one of the "World's Best Workplaces," "Best Company Culture," and "Best Companies for Career Growth" every year. Our organically diverse team from 70+ countries is united in our mission to help the world's best-known brands power a world that works through exceptional customer experiences and tech-powered innovation.
**What You'll Do in This Role**
As a Customer Acquisition Specialist at arenaflex, you'll be responsible for:
* Providing accurate weekly, monthly, and quarterly sales forecasts
* Mastering product knowledge and technical understanding of services to assess client requirements
* Initiating steps to help customer concerns or roadblocks prohibiting satisfaction or product usage
* Managing external competitive pressures and handling objections to retain customers or win new customers
* Managing a high volume of customer contacts through phone and email each day, with a majority of communication being outbound
* Working with your team and management to provide a professional experience during all interactions with customers and prospects
* Maintaining the customer management system (CRM) to ensure all relevant data is captured
* Undertaking sales motions, including lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
* Working with a team and reporting directly to a Sales Manager
**Your Qualifications**
To succeed in this role, you'll need:
* 2+ years of experience working in a customer service or sales capacity
* Prior success in achieving personal and team sales quota/goals
* Experience in high-volume calling
* Experience learning new technology and data
* Problem-solving skills
* Excellent knowledge of MS Office programs
* Experience working with Salesforce.com or similar CRM
* Experience or willingness to work from home
**What's in It for You**
As a Customer Acquisition Specialist at arenaflex, you can expect:
* A competitive base salary range of $32,600 - $40,800, plus incentives that align with individual and company performance
* Benefits available to eligible employees, including medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days
* DailyPay enrollment option to access pay "early," when you want it
* Company networking opportunities with organized groups in topics such as diversity, equity, and inclusion, global citizenship, sustainability, and community support
* Health and wellness programs with trained partners to help promote a healthy you
* Mentorship programs that support your rewarding career journey
* Work-from-home convenience with company-supplied technologies
* Celebrations for arenaflex Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
**Why arenaflex?**
At arenaflex, we're committed to creating a workplace that's inclusive, diverse, and empowering. We believe that our employees are our greatest asset, and we're dedicated to providing them with the tools, resources, and support they need to succeed. If you're passionate about delivering exceptional customer experiences and driving sales growth, we invite you to join our team as a Customer Acquisition Specialist.
**How to Apply**
If you're ready to take your career to the next level, apply now for the Customer Acquisition Specialist position at arenaflex. Don't miss this opportunity to join a global team that's dedicated to making a difference in the world.
**Equal Opportunity Employer**
arenaflex is an equal opportunity and affirmative action employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
**Language Requirements**
English (Required)
**Time Type**
Full time
**Physical & Mental Requirements**
While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
**California Residents**
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.
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