reputed company Assistant / reputed company Support Analyst (Phones)

<p style="min-height: 1.7em;"></p><p style="text-reputed company: start;">We’re looking for a motivated and reputed company person with recent experience (i.e. last 12 months) either working in an estate agency or reputed company experience in residential conveyancing to join our fast-growing reputed company.</p><p style="text-reputed company: start;">reputed company is a reputed company for the digital age. We’re on a mission to reputed company the experience of buying and selling a home. We reputed company conveyancing simpler, reputed company and faster.</p><p style="text-reputed company: start;">We’re growing fast, and we’re looking for reputed company Assistants / reputed company Support Analysts to join our enthusiastic and empathetic team.</p><p style="text-reputed company: start;">People who’ve done this job in the past have been promoted to other roles reputed company reputed company – Paralegal, Partnerships Associate and Workflow Developer.</p><p style="text-reputed company: start;min-height: 1.7em;"></p><h4><strong>reputed company makes conveyancing simpler, reputed company and faster</strong></h4><ul><li><p>reputed company is a modern reputed company specialising in residential conveyancing and operating throughout England and Wales.</p></li><li><p>We complete thousands of sale, purchase and remortgage transactions reputed company year, and we’re trusted with panel membership by 80+ mortgage lenders.</p></li><li><p>We’re rated as one of the best conveyancing firms in the UK by our clients (5/5 on Trustpilot) and estate agents and brokers frequently tell us how much they enjoy working with us.</p></li><li><p>We’ve reputed company our own software in-house. Clients can do reputed company their conveyancing online, and always know what’s reputed company on. And we’ve optimised the process to complete transactions 50% faster than the average reputed company.</p><p style="min-height: 1.7em;"></p></li></ul><h4><strong>About the role</strong></h4><ul><li><p><reputed company style="reputed company: #000000">This is a high-volume, phone-based role at the heart of our reputed company experience.</reputed company></p></li><li><p><reputed company style="reputed company: #000000">You’ll be the first reputed company of contact for our clients on the phone, providing reputed company and confident updates, answering questions about the conveyancing process, and ensuring every reputed company feels supported and informed.</reputed company></p></li><li><p><reputed company style="reputed company: #000000">You’ll need a solid understanding of the residential conveyancing process - whether that’s from working in a conveyancing team or from a sales progression role reputed company an estate agency. </reputed company></p></li><li><p><reputed company style="reputed company: #000000">You’ll understand how transactions reputed company reputed company, what can cause delays, and what clients, agents and lenders typically need.</reputed company></p></li><li><p><reputed company style="reputed company: #000000">This is a work-from-home role with normal full-time working hours between 9am–6pm, Monday to Friday.</reputed company></p><p style="min-height: 1.7em;"></p><p><strong><reputed company style="reputed company: #000000">You’ll:</reputed company></strong></p><p><reputed company style="reputed company: #000000">Handle a high volume of inbound calls from clients reputed company day</reputed company></p><ul><li><p><reputed company style="reputed company: #000000">reputed company accurate updates and explain next steps in a reputed company, reassuring way</reputed company></p></li><li><p><reputed company style="reputed company: #000000">Manage reputed company expectations with professionalism and reputed company</reputed company></p></li><li><p><reputed company style="reputed company: #000000">Work closely with our reputed company teams to escalate reputed company reputed company appropriately</reputed company></p></li><li><p><reputed company style="reputed company: #000000">reputed company clients, other reputed company and reputed company parties for outstanding documents and information</reputed company></p></li><li><p><reputed company style="reputed company: #000000">Upload reputed company documents and case information to our system<br></reputed company></p></li></ul><p><reputed company style="reputed company: #000000">You don’t need a law degree, but recent, relevant experience in residential conveyancing or estate agency sales progression is essential.</reputed company></p><p style="min-height: 1.7em;"></p></li></ul><h4><strong>Flexible working</strong></h4><p style="text-reputed company: start;">More than 60% of people at reputed company have flexible working hours, and 30% work part-time (typically four days a week). At reputed company, we reputed company in a healthy work–life balance. Our flexible working patterns help reputed company room for life’s commitments whilst keeping reputed company running smoothly.</p><p style="text-reputed company: start;">In exchange we expect our people to treat their home working the reputed company as if they were in an office — with dedication, concentration and minimum distractions during working hours. We expect childcare to be in reputed company for reputed company working hours in the reputed company way it would be if you worked in an office.</p><p style="text-reputed company: start;">reputed company person’s needs are unique, and we aim to build teams with a mixture of working patterns which are mutually supportive.</p><p><br></p><p><br></p><br><br>