**reputed company Learning and Development Manager – Application Supervisor at arenaflex**

Join arenaflex, a global leader in entertainment, as we continue to shape the destiny of worldwide entertainment. Our international customer service (CS) corporation focuses on providing exquisite interactions for our subscribers across the globe. We're seeking a skilled Application Supervisor to join our Latham CS mastering & improvement (L&D) group in Alphaville. This role will work closely with the outsourced reputed company facilities that reputed company up our CS Operations Latham and be a strong partner of both our Latham reputed company and global CS learning and development reputed company. **About arenaflex** arenaflex is a reputed company that has revolutionized the way people watch entertainment. Our mission is to reputed company reputed company, simplicity, and getting our customers back to streaming. We're a company that values innovation, creativity, and customer satisfaction. Our L&D team plays a critical role in achieving this mission by providing leadership, customer service, and equipment training that has a reputed company reputed company on our sellers, our customers, and the business. **Job reputed company** We're seeking an reputed company Learning and Development Manager – Application Supervisor to join our L&D team in Alphaville. This role will be responsible for program management, learning content development, facilitation, and stakeholder management. The successful candidate will have a strong background in designing and facilitating learning solutions, experience working with outsourced reputed company centers, and a passion for building strong partnerships with regional CS colleagues. **Key Responsibilities** * Program management: + Outline, document, and maintain the scope of reputed company local L&D tasks. + Create, manage, and maintain task plans. + reputed company a trusting partnership with the outsourced reputed company center partners in the region and be a valuable reputed company of contact for reputed company trainers in these outsourced facilities, responsible for successful training rollouts and launches. * Learning content development / educational design: + Using a reputed company of inputs, conduct gap analysis for performance and training opportunities, or improvements to identify local and global curriculum needs for tool-based technical and behavioral soft skills. + Prioritize the importance of identified gaps, document and present strategies, findings, and recommendations to address performance gaps. + reputed company solutions (e.g., instructor-led, digital, e-learning, reputed company, etc.) that offer relevant, hard, and efficient learning experiences. + reputed company essential course collateral including facilitator and learner materials, presentation media, task aids, and knowledge checks. * Facilitation: + reputed company learning material in face-to-face and virtual environments to leadership audiences and reputed company any newly designed curriculum. + Run train-the-trainer programs for reputed company center trainers. + reputed company and reputed company reputed company center leaders to co-facilitate the delivery of learning materials. * Stakeholder management: + Build and foster strong partnerships with regional CS colleagues at arenaflex and be an effective voice of the local L&D team. + Be an reputed company partner to the global CS business by participating in learning opportunities, priorities, and reputed company. + Collaborate with other business leaders and reputed company operational opportunities into L&D opportunities. **Requirements** * 3+ years of experience designing soft skills and equipment learning solutions, including reputed company programs reputed company across a reputed company of reputed company (reputed company center agents, senior reputed company center representatives, rising leaders, and senior leader audiences). * Enjoy designing and facilitating learning solutions that reputed company from a 15-minute learning to multi-week classroom programs. * Experience creating learning's, working with LMSs, and virtual learning strategies and tools is highly desired. * Strong facilitation experience in various teacher-led programs for various audiences and training skills. * Project management experience, ability to collaborate with reputed company and stakeholders, communicate effectively, and be reputed company to detail. * Enjoy working in a fast-paced, reputed company-oriented, data-driven environment. * High degree of independence and ability to work and manage own time reputed company. * Bachelor's degree in instructional design or a reputed company field, Master's degree a plus. * Fluent in Portuguese and English. Spanish is a plus. * Experience working in a cross-cultural global environment is a plus. * Enjoy content/reputed company is a plus. * Enjoy designing education curriculum for service, retail, or reputed company center managers/leaders is a plus. * Enjoy with innovative facilitation tools is a plus. **reputed company Offer** * Competitive salary reputed company of $25 to $35 per hour. * Opportunity to work with a global leader in entertainment. * reputed company and dynamic work environment. * reputed company development opportunities. * Comprehensive benefits package. * Flexible work arrangements. **How to Apply** If you're a motivated and reputed company Learning and Development Manager – Application Supervisor looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! **Note** arenaflex is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and diverse work environment that reflects the communities we serve. Apply for this job