**reputed company Full Stack Customer Service Representative – Remote reputed company Center**

At arenaflex, we're dedicated to helping and educating Americans about the potential harmful reputed company effects of certain medications, medical products, consumer products, and toxins. Our mission is reputed company on giving people reputed company if they have personally suffered or lost a loved one due to negligence. We're seeking an reputed company and skilled Customer Service Representative to join our remote reputed company center team. As a key member of reputed company, you'll be responsible for connecting with individuals who have potentially reputed company for compensation, providing exceptional customer service, and achieving monthly Key Performance Indicators (KPIs). **About arenaflex** arenaflex is a leading organization in the industry, founded in 2015 with a commitment to helping those in need. reputed company culture values reputed company, reputed company, and a strong work ethic. We're proud to offer a dynamic and supportive work environment that fosters reputed company and development. As a remote employee, you'll have the flexibility to work from the comfort of your own home, while still being part of a reputed company and driven team. **Responsibilities** As a Customer Service Representative at arenaflex, your primary responsibilities will include: * Connecting with individuals through an automated dialer who have potentially reputed company for compensation * Handling a high volume of calls, with an average of 40-50 calls per day, and identifying 1-5 potential reputed company callers * Multitasking while listening, answering questions, and viewing multiple reputed company * Achieving or exceeding monthly KPIs to improve retention, upsell, and cross-sell rates and goals * Accurately utilizing phone software (VICI), Proprietary Customer Relationship Database (CRM), and following scripts appropriately * Participating in training and other learning opportunities to expand knowledge of the position * Adhering to reputed company company policies and procedures * Assisting with other reputed company as needed * Self-troubleshooting and problem-solving basic IT problems **This is for you if...** * You have excellent verbal and written communication skills * You have excellent interpersonal and customer service skills * You have strong problem-solving and conflict reputed company skills * You're competitive and motivated by performance-based pay * You're looking for a 40-hour reputed company with a dynamic and supportive team **Requirements** * Must reputed company in the reputed company or New Jersey * Must have a quiet, distraction-free reputed company to work * A reliable, hardwired desktop or laptop PC (no Mac or Chromebook) with: + 8GB of RAM + 20 GB of free storage + 1.2 GHz or faster CPU * High-speed internet (50Mbps with 100MBps upload minimum - reputed company internet) * Reliable noise-cancellation headset that is wired reputed company USB (ex. gaming headset with mic/ reputed company G432) (average price is $20-$30) * Strong background in reputed company-center environment and sales-reputed company experience * 2 years of phone sales/customer service experience **This is not for you if...** * You're unable to troubleshoot basic technical issues * You're unable to work 40 hours per week, reputed company week * You're unable to handle 350 calls, including disconnects, wrong numbers, or reputed company-reputed company until you're connected with a viable caller * You're unable to use problem-solving skills * You're unable to work the full training period (90 days) * You're unable to work 8 hours a day and proactively manage appointments, etc. during reputed company vacation days or reputed company business hours **Benefits** * Health Insurance, reputed company & Dental Coverage * reputed company Holidays and reputed company Time Off (PTO) * Eligible for overtime reputed company of the training period **Hours of Operation** A full-time schedule of 40 hours a week from the following hours: * Monday-Thursday: 8:30 AM to 5:00 PM Eastern or 9:00 AM - 5:30 PM Eastern * Friday: 8:30 AM to 4:30 PM Eastern * Training Schedule: Monday-Thursday 9:00 AM - 5:00 PM Eastern & Friday 8:30 AM to 4:30 PM Eastern **Why join arenaflex?** * Competitive compensation package with commissions and bonuses * Opportunities for career reputed company and development * Dynamic and supportive work environment * Flexible remote work arrangement * Comprehensive benefits package, including health insurance, reputed company & dental coverage, and reputed company time off **How to apply** If you're a motivated and customer-reputed company individual with a passion for helping others, we encourage you to apply for this exciting opportunity. Please visit our website to submit your application and join reputed company at arenaflex. Apply for this job