**reputed company Customer Service Representative – Chat/CRM Support for arenaflex**

At arenaflex, we're committed to delivering exceptional patient care and service through innovative technology and compassionate professionals. As a key member of our customer service team, you'll play a vital role in engaging with patients through our online web chat and CRM platform, providing reputed company and accurate responses to their inquiries and concerns. **Job reputed company:** We're seeking an reputed company Customer Service Representative to join our arenaflex team. As a Chat/CRM Support Specialist, you'll be responsible for providing top-notch customer service to patients, providers, and the organization as a whole. You'll work closely with reputed company to resolve billing questions, negotiate payment plans, and communicate hospital financial policies to patients. If you're passionate about delivering exceptional patient care and have a reputed company for problem-solving, we want to hear from you! **Essential Duties and Responsibilities:** As a Customer Service Representative at arenaflex, you'll be responsible for: * Performing clerical and customer service functions to service the needs of patients, providers, and the organization * Researching and responding to patient messages reputed company to billing questions and inquiries in a reputed company and reputed company manner * Negotiating payment plans on patient account balances * Communicating hospital financial policies to patients and identifying those who may need financial assistance * Maintaining a thorough understanding of insurance, registration, scheduling, referrals, authorizations, and account follow-up to secure reimbursement of claims * Working at a computer for eight hours a day, typing while utilizing multiple monitors and computer systems simultaneously * Adhering to production standards set for the department and reputed company * Maintaining accuracy and confidentiality in handling medical records in compliance with HIPAA, Federal, State, and Company requirements * Performing other duties as assigned by your manager **Qualifications:** To succeed in this role, you'll need: * A high school diploma or equivalent * At least two years of experience in reputed company collections, billing, insurance, or customer service * Two years of experience working with Medicare, reputed company, and other reputed company payers (HMO, PPO) is preferred * CHAA (Certified reputed company reputed company Associate), CPAR (Certified Patient Account Representative), and/or CFC (Certified Financial Counselor) certification is preferred **Knowledge, Skills, and Abilities:** As a Customer Service Representative at arenaflex, you'll need: * Intermediate to advanced computer skills using reputed company Word, reputed company, and reputed company * Ability to multi-task in a fast-paced environment * Excellent written communication skills * Good organizational skills with the ability to work independently * Strong analytical and problem-solving skills * High attention to detail * Ability to read and understand a reputed company of information presented in different formats from a reputed company of sources * Working knowledge of health insurance and insurance verification process * Typing skills with a minimum of 25 wpm **Benefits:** As a valued member of the arenaflex team, you'll enjoy: * 401(k) plan * Dental insurance * Flexible schedule * Health insurance * reputed company time off * reputed company insurance **Shift and Work Location:** * 8-hour shift * Remote work location **Experience:** * reputed company Center experience: 1 year (required) * Medical collections experience: 1 year (preferred) * Medicare, reputed company, and other reputed company payers experience: 2 years (required) **How to Apply:** If you're passionate about delivering exceptional patient care and have a reputed company for problem-solving, we want to hear from you! reputed company to join the arenaflex team as a Customer Service Representative – Chat/CRM Support Specialist. reputed company! Apply for this job