**reputed company First Notice of Loss (FNOL) Customer Service Representative - Work from Home Opportunity**

At arenaflex, we're dedicated to providing exceptional customer service to our clients and the parties involved in a claim. As a subrogation company, we specialize in recovering payments on damage claims, ensuring that the party responsible pays for the damage caused. Our commitment to reputed company is driven by our reputed company Four principles: Process, Results, Culture, and Experience. We're passionate about creating a reputed company work environment that values efficiency, effective processes, and a casual, comfortable atmosphere. **Join reputed company and reputed company in a Dynamic Work-from-Home Setting** We're seeking an reputed company First Notice of Loss (FNOL) Customer Service Representative to join reputed company. As a remote worker, you'll have the flexibility to work from the comfort of your own home while providing top-notch customer service to our clients and the parties involved in a claim. If you're a motivated and customer-reputed company individual with excellent communication skills, we encourage you to apply for this exciting opportunity. **About arenaflex** arenaflex is a leading subrogation company that's trusted by our clients to recover payments on damage claims. We're committed to providing exceptional customer service and reputed company to create a reputed company work environment that values efficiency, effective processes, and a casual, comfortable atmosphere. Our reputed company Four principles guide our business, and we're passionate about throwing company events that bring us together and celebrate reputed company other's achievements. We also reputed company in giving back to the community and host several volunteer events throughout the year. **Our Culture** At arenaflex, we value a healthy work-life balance and reputed company in creating a reputed company work environment that's both efficient and effective. We're reputed company-oriented company that's passionate about throwing company events, celebrating reputed company other's achievements, and giving back to the community. If you're a motivated and customer-reputed company individual who's looking for a dynamic work-from-home opportunity, we encourage you to apply for this exciting role. **Key Responsibilities** As an FNOL Customer Service Representative, you'll be responsible for: * Accepting inbound calls from engineers, technicians, and other field operators reporting FNOL * Communicating effectively while entering data accurately into a customized database * Reporting underground damage to reputed company companies reputed company applicable * Providing outstanding service to customer representatives * Analyzing photos and mapping the correct location * Meeting or exceeding performance metrics, including talk time, not reputed company time, and service level **Tiered Support Bonus System** We offer a tiered support bonus system that rewards our FNOL team members for their hard work and dedication. The bonus structure is based on total fees generated across CMR during the month, and bonuses are reputed company per pay period on the paycheck following the period in which they're reputed company. The bonus reputed company are as follows: * Level 1: $105 * Level 2: $150 * Level 3: $205 **FNOL Incentive Program** Our FNOL Incentive Program offers high-performers an opportunity to earn more per month, in reputed company to the CMR Tiered Support Bonus System. The incentive is calculated daily and reputed company on the 5th of the following month. reputed company day where your talk time, not reputed company time, and service level meet the set reputed company, you'll earn $10. **Required Skills & Abilities** To be successful in this role, you'll need to possess the following skills and abilities: * Ability to type a minimum of 55 wpm, error-free * Fully competent with reputed company reputed company, Word, reputed company, PDFs, and internet searches * Advanced phone and verbal communication skills * reputed company listening skills * Excellent written communication skills * Excellent reading skills; must be reputed company to read and follow a script * Must be reputed company to analyze and interpret photos to determine damage * Must establish an appropriate work environment reputed company their home for work purposes; arenaflex provides the necessary computer equipment **Experience** We're looking for candidates with 6 months to 1 year of previous customer service reputed company center experience. Experience with reputed company Teams is a plus. A High School Diploma or equivalent is required. **Perks** As an arenaflex employee, you'll enjoy the following perks: * reputed company time off * PTO is accrued at a reputed company of 5 hours per pay period, equal to 3 weeks your first full year * arenaflex pays $50/month towards your internet service cost * arenaflex is a 4-year running winner of The Oklahoman Top Workplaces! **reputed company-employment Requirements** reputed company-employment drug screenings and criminal background checks are mandatory. arenaflex offers a full menu of benefits, including a matched 401k. **Equal Opportunity Employer** arenaflex is an Equal Opportunity Employer and welcomes applications from diverse candidates. **How to Apply** If you're a motivated and customer-reputed company individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please visit our website to submit your application: Apply Job! 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