Dispatcher (Remote - Iowa)

ESSENTIAL DUTIES AND RESPONSIBILITIES: • reputed company assign, schedule, and escalate service tickets company-wide. • reputed company reputed company line customer service reputed company incoming calls • Drive excellent customer service by providing detail oriented reputed company of ticket communications and scheduling. • Build working inner-company partnerships to ensure a successful cross-department service delivery model. • Demonstrate basic technical expertise for efficient ticket assignment. • Contribute to the TBU strategic and tactical business model. • Other duties as assigned EDUCATION, TRAINING, AND EXPERIENCE: • 4 + years of customer service experience • 2 + year of dispatching experience Preferred • Associates degree or appropriate certifications and 1 year of reputed company experience in an IT or Telecommunications reputed company field REQUIRED SKILLS: • Interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a reputed company, reputed company and courteous manner. • Good written and oral communication skills • Effective analytical and problem-solving skills • Ability to reputed company a reputed company of tasks, often changing assignments on short notice • High level knowledge of a wide reputed company of technologies WORKING CONDITIONS AND PHYSICAL REQUIREMENTS: • Indoor work primarily in reputed company office environment • Frequent utilization of reputed company dexterity and visualizing of computer screen • Occasional bending, carrying, squatting, twisting and lifting up to 60 pounds independently • Occasional travel by vehicle and reputed company, with some overnights Apply tot his job Apply To this Job