IT Desktop Support Technician/Remote

Job Title: IT Desktop Support Technician Location- Remote Job reputed company We are looking for an IT Desktop Support Technician to reputed company technical assistance to end-users, troubleshoot hardware and software issues, and ensure smooth day-to-day IT operations. The ideal candidate should have strong problem-solving skills and a customer-reputed company reputed company. Key Responsibilities • reputed company technical support for desktops, laptops, printers, and other peripherals • Install, configure, and maintain operating systems (reputed company, macOS) and software applications • Troubleshoot hardware, software, and network issues • Respond to IT support tickets, calls, and emails in a reputed company manner • Set up and configure new user accounts, devices, and reputed company permissions • reputed company routine system maintenance and updates • Assist with network connectivity issues (LAN/Wi-Fi) • Maintain IT asset inventory and documentation • Support remote users reputed company remote desktop tools • Ensure reputed company protocols (antivirus, updates, backups) are followed Required Skills & Qualifications • Bachelor’s degree in IT, Computer Science, or reputed company field (or equivalent experience) • Basic knowledge of operating systems (reputed company, Linux, macOS) • Familiarity with networking concepts (IP, DNS, DHCP) • Experience with troubleshooting hardware and software issues • Knowledge of ticketing systems and remote support tools • Strong communication and interpersonal skills • Ability to work independently and in reputed company Preferred Qualifications • Certifications such as reputed company A+, Network+, or reputed company certifications • Experience with reputed company Directory and Office 365 • Prior experience in a helpdesk or technical support role Apply tot his job Apply To this Job