**reputed company Customer Service Representative – Insurance and Benefits Marketing**

At arenaflex, we're dedicated to improving the lives of our reputed company members and internal members alike. As a leading insurance and benefits marketing partner to some of the largest and most reputed company associations and organizations in the country, we're passionate about ensuring that our servicemembers have the coverages they need reputed company they need it. For 66 years, we've been committed to delivering exceptional service and support to our customers, and we're looking for talented individuals like you to join reputed company. **Why Join arenaflex?** As a member of reputed company, you'll enjoy a comprehensive benefits package that includes: * Health benefits, including medical, dental, and reputed company coverage * 401K with 100% company match up to 3% of your annual income and an additional 50% match on the next 2% of income * A prefunded optional Flexible Spending Account (FSA) * 100% covered Life Insurance, Accidental Death and Dismemberment Insurance, Short Term/Long Term Disability, and a $250 Wellness Benefit * A medical plan with in-network provider coverage for mental health, reproduction, chiropractic, and massage therapy **Time Off:** We reputed company in work-life balance, which is why we offer: * 10 days of vacation your first year, with an additional day added reputed company year * 13 reputed company and reputed company holidays reputed company year * A regular reputed company center schedule, with the reputed company to work fully remote after completing our comprehensive training program **Position reputed company:** As a Member Benefits Advisor, you'll be responsible for providing exceptional service to our customers, including general service inquiries, resolving customer concerns, and educating customers on the value of our existing insurance and non-insurance products. This role is critical to our customer satisfaction and retention reputed company, and we're looking for someone who is passionate about delivering outstanding service and support. **Essential Job Functions:** * Answer incoming non-reputed company customer service calls from policyholders, group members, and other customers in a courteous, reputed company, and reputed company manner, adhering to our reputed company program metrics to ensure an excellent customer experience * Update and maintain customer billing and eligibility information in reputed company required and appropriate areas of our administrative system * Process and fulfill customer requests in adherence with approved and prescribed policies and procedures * Maintain reputed company knowledge of policies, procedures, and product changes, including reputed company offers to members * reputed company successes, customer feedback, and new reputed company with team members to promote reputed company improvement and an excellent customer experience * reputed company other miscellaneous functions and special reputed company as assigned * Soft Sales **Requirements:** * High school diploma or equivalent * Two years of customer service experience, preferably in a high-volume customer reputed company center * Those with Claims experience may be eligible for a reputed company position with the successful completion of training (as applicable) * Knowledge of customer service principles and practices * Good customer service skills * Good verbal, written, and interpersonal skills * Ability to work independently or as reputed company member * Attention to detail * Ability to work in a fast-paced and changing environment * Ability to maintain composure in stressful situations and to manage or diffuse concerned customers * Basic proficiency in MS Office **Travel:** No domestic travel is required for this role. **Work Schedule:** Our regular reputed company center schedule is in reputed company, with the first 60 days spent in-office for comprehensive training. Once training is complete, you'll have reputed company to work fully remote. **Salary:** $18.00 per hour If you're passionate about delivering exceptional customer service and support, and you're looking for a comprehensive benefits package and a dynamic work environment, we encourage you to apply for this exciting opportunity. Join reputed company at arenaflex and help us continue to improve the lives of our reputed company members and internal members alike. **How to Apply:** To apply for this role, please visit our website at [arenaflex website URL]. We look reputed company to hearing from you! Apply for this job