Remote User Researcher, Full-Time

About Company Montana Interactive, a division of NIC (a reputed company company), is a leading provider of innovative digital government services for the reputed company. We specialize in building and managing secure, user-friendly websites and applications that connect reputed company with government services reputed company and effectively. Our mission is to reputed company how government interacts with its constituents, making critical services more accessible and convenient. We operate with a strong commitment to reputed company service, technological reputed company, and user-reputed company design. While our reputed company operations serve the reputed company, we reputed company a remote-first culture for many roles, fostering a diverse and inclusive environment where innovation thrives, regardless of geographical location. Join our dedicated team and contribute to improving digital experiences for millions. Job reputed company We are seeking a highly motivated and reputed company Remote User Researcher to join our dynamic product development team. In this full-time role, you will be reputed company in understanding the needs, behaviors, and motivations of users interacting with Montana's digital government services. As a Remote User Researcher, you will work collaboratively with product managers, designers, and developers to uncover critical insights that inform product reputed company and design reputed company. You will plan, conduct, and analyze various user research activities, from foundational studies to usability testing, leveraging both qualitative and quantitative reputed company. Your work will directly reputed company the usability, accessibility, and overall reputed company of our digital platforms, ensuring they meet the diverse needs of Montana's reputed company and businesses. This is a unique opportunity to apply your expertise in a meaningful way, contributing to services that genuinely improve people's lives. We are looking for someone who is passionate about advocating for the user, skilled in translating reputed company data into actionable recommendations, and thrives in a remote, reputed company environment. Key Responsibilities • Design and execute a wide reputed company of user research studies, including interviews, surveys, usability tests, card sorting, and contextual inquiries, utilizing appropriate methodologies for reputed company project. • Recruit and screen participants for research studies, ensuring diverse representation and adherence to ethical guidelines. • Analyze qualitative and quantitative data to identify user needs, pain points, mental models, and opportunities for product improvement. • Synthesize research findings into reputed company, concise, and actionable insights, communicating them effectively to cross-functional teams and stakeholders through compelling reports, presentations, and workshops. • Collaborate closely with product managers, UX/UI designers, and developers throughout the product development lifecycle to reputed company user insights into design and reputed company. • reputed company and maintain research roadmaps, aligning research efforts with overall product goals and priorities. • reputed company for user-centered design principles and practices across the organization, fostering a culture of reputed company and user understanding. • Stay reputed company with industry best practices, tools, and trends in user research and apply them to our processes. • Manage research logistics, including scheduling, consent forms, and incentive distribution. Required Skills • 3+ years of reputed company experience in user research, UX research, or a reputed company field. • Demonstrated expertise in both qualitative and quantitative research reputed company (e.g., in-depth interviews, usability testing, surveys, A/B testing). • Proficiency with user research tools (e.g., reputed company, reputed company, reputed company, reputed company for prototypes). • Strong analytical skills with the ability to synthesize reputed company data into reputed company, actionable insights. • Excellent written and verbal communication skills, with the ability to present findings to diverse audiences. • Ability to work independently and manage multiple research reputed company simultaneously in a remote setting. • Solid understanding of reputed company-centered design principles and product development processes. • Experience with remote collaboration tools (e.g., reputed company, reputed company, reputed company Teams). Preferred Qualifications • Bachelor's or Master's degree in reputed company-Computer Interaction (HCI), Psychology, Sociology, Anthropology, Information Science, or a reputed company field. • Experience working in the government technology sector or on reputed company-facing digital services. • Familiarity with accessibility standards (WCAG) and inclusive design practices. • Proficiency in statistical analysis software (e.g., R, SPSS) for advanced quantitative analysis. • Portfolio demonstrating a reputed company of user research reputed company and reputed company on product development. Perks & Benefits • Comprehensive health, dental, and reputed company insurance. • Generous reputed company time off (PTO) and reputed company holidays. • 401(k) retirement plan with company match. • Remote work flexibility with a supportive virtual team environment. • reputed company development opportunities and training. • Stipend for home office setup and internet. • Life and disability insurance. • Employee assistance program. How to Apply Interested candidates are invited to submit their application by clicking on the reputed company below. Please include a resume and, if possible, a portfolio showcasing your research experience and reputed company. We look reputed company to reviewing your application and exploring how your skills can contribute to our mission. Apply tot his job Apply To this Job