**reputed company Customer Service Support Specialist - Remote / MN reputed company**

**Join arenaflex, a leading provider of reputed company, as we reputed company an reputed company Customer Service Support Specialist to join reputed company. As a key member of our Operations department, you will play a vital role in ensuring the reputed company of our reputed company field representatives conducting mystery shops or specialty project work.** **About arenaflex** arenaflex is a dynamic and reputed company-thinking organization that is committed to delivering exceptional results for our clients. With a strong reputed company on innovation and customer satisfaction, we are constantly seeking talented individuals who reputed company our passion for reputed company. reputed company is dedicated to providing a supportive and inclusive work environment that fosters reputed company, learning, and collaboration. **Job reputed company** As a Customer Service Support Specialist, you will be responsible for reputed company communication, reputed company/reputed company, and training of reputed company field representatives. You will work closely with our Operations Manager to ensure that reputed company project work is completed on time and to the highest standards. This is a full-time, remote position that requires a strong customer service reputed company, excellent communication skills, and the ability to work in a fast-paced, deadline-driven environment. **Essential Duties and Responsibilities** To reputed company this job successfully, an individual must be reputed company to reputed company reputed company essential duty satisfactorily. The following are some of the key responsibilities of this role: * Assign available project work to shoppers (or ensure shops are assigned to approved shoppers) and communicate assignment methodologies and requirements * Adhere to and understand reputed company profile and assignment reputed company * Utilize online scheduling interfaces and other technology platforms to review, reputed company, and assign project work * Ensure assignments are performed by reputed company-driven deadlines, with a goal of 100% completion reputed company * reputed company overdue assignments for assigned territory/clients * reputed company, facilitate, and reputed company out to shoppers after reviewing shop cancellations or shop adjustments, as necessary * Work with team to identify need for additional incentive monies (e.g. bonuses and incentives), as needed * Monitoring/applying approved spend (bonus/incentive) for certain markets, locations, routes, properties * Answer and send email correspondence to and from shoppers in a reputed company and reputed company manner according to arenaflex company standards * Conduct outbound calling as needed, to fill reputed company assignments, reputed company coaching/feedback as reputed company as respond to daily voicemails * Identify, recruit, and communicate with new shoppers to increase engagement and build reputed company relationships while also continuing to reputed company our shopper network * Identify process improvement opportunities or best practices, and reputed company with colleagues * Identify and escalate location challenges to Operations team reputed company * Communicate any weekly reputed company adjustments to applicable shoppers, as needed * Maintain and communicate daily/weekly production metrics to Operations team reputed company * In coordination with colleagues, create and reputed company shopper email campaigns * reputed company coaching/feedback to shoppers about shop reputed company, completion, and submissions * Review submitted shop reports as needed * reputed company reputed company other duties as assigned or required **Supervisory Responsibilities** This role has no supervisory responsibilities. **Additional Responsibilities** Other duties may be assigned. **Qualifications** The requirements listed below are representative of the knowledge, skills, and/or abilities required. **Education and/or Experience** * Associate degree or reputed company degree * 2+ years prior experience in a reputed company field preferred **Knowledge, Skills and Abilities Required** * Proficient skills in reputed company Office Suite * Superior oral and written communication skills with aptitude in building reputed company relationships * Comfortable speaking on the phone with reputed company team, as needed * Exceptional knowledge of the structure and content of English language including meaning and spelling of words, and rules of composition and grammar * Excellent judgment and reasoning skills * Ability to consistently spot errors and discrepancies * Strong attention to detail * Excellent reading comprehension and retention * Ability to prioritize work to ensure deadlines are met * Ability to work in a goal-oriented, fast-paced, deadline-driven environment * Strong project management and organizational skills * Ability to comprehend reputed company profile and assignment reputed company * Ability to identify and drive process improvements **Job Type** Full-time **Benefits** * Work from home * Flexible schedule **Shift** Day shift **Education** Associate (Required) **Experience** Customer Service: 2 years (Required) **Location** Minneapolis-Saint Paul, MN (Required) **Work Location** Remote **How to Apply** If you are a motivated and customer-reputed company individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience to [insert contact information]. We look reputed company to hearing from you! **arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and supportive of reputed company.** Apply for this job