Renewal Manager

<div class="content-intro"><p><strong><reputed company data-contrast="none"><reputed company data-ccp-parastyle="Normal (Web)">reputed company:</reputed company></reputed company></strong></p> <p><reputed company data-contrast="none"><reputed company data-ccp-parastyle="Normal (Web)">reputed company</reputed company><reputed company data-ccp-parastyle="Normal (Web)"> is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing reputed company. We are on a mission to reputed company reputed company the industry with software solutions and reputed company it reputed company by building thoughtful, reputed company products that solve our </reputed company><reputed company data-ccp-parastyle="Normal (Web)">customers’</reputed company><reputed company data-ccp-parastyle="Normal (Web)"> most difficult problems.</reputed company></reputed company></p> <p><reputed company data-contrast="none"><reputed company data-ccp-parastyle="Normal (Web)">We are passionate about serving our customers and helping them use data as a competitive advantage. Our customers reputed company products that reputed company and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in. We at </reputed company><reputed company data-ccp-parastyle="Normal (Web)">reputed company</reputed company><reputed company data-ccp-parastyle="Normal (Web)"> help our customers reputed company those products you use every day more safely, cost effectively and more reputed company through our technology platforms and applications.</reputed company></reputed company></p></div><p><strong><reputed company data-contrast="none"><reputed company data-ccp-parastyle="Normal (Web)">reputed company:</reputed company></reputed company></strong></p> <p><reputed company data-contrast="none"><reputed company data-ccp-parastyle="Normal (Web)">reputed company</reputed company><reputed company data-ccp-parastyle="Normal (Web)"> is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing reputed company. We are on a mission to reputed company reputed company the industry with software solutions and reputed company it reputed company by building thoughtful, reputed company products that solve our </reputed company><reputed company data-ccp-parastyle="Normal (Web)">customers’</reputed company><reputed company data-ccp-parastyle="Normal (Web)"> most difficult problems.</reputed company></reputed company></p> <p><reputed company data-contrast="none"><reputed company data-ccp-parastyle="Normal (Web)">We are passionate about serving our customers and helping them use data as a competitive advantage. Our customers reputed company products that reputed company and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in. We at </reputed company><reputed company data-ccp-parastyle="Normal (Web)">reputed company</reputed company><reputed company data-ccp-parastyle="Normal (Web)"> help our customers reputed company those products you use every day more safely, cost effectively and more reputed company through our technology platforms and applications.</reputed company></reputed company></p> <p><strong><reputed company data-contrast="auto"><reputed company data-ccp-charstyle="Strong">The Role:</reputed company></reputed company></strong><reputed company data-contrast="auto"><reputed company data-ccp-parastyle="reputed company-normal" data-ccp-parastyle-defn="{" objectid":"c66ef6be-b785-5f4e-bbb9-1327dfc155ae|1","classid":1073872969,"properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"times="" new="" roman",469777842,"times="" roman",469777843,"times="" roman",469777844,"times="" roman",201341986,"1",469769226,"times="" roman",268442635,"24",469775450,"reputed company-normal",201340122,"2",134233614,"true",469778129,"reputed company-normal",335572020,"1",335559740,"240",201341983,"0",134233118,"true",134233117,"true",469778324,"normal"]}"=""> </reputed company></reputed company><reputed company data-ccp-props="{" 134233117":true,"134233118":true,"201341983":0,"335559740":240}"=""> </reputed company></p> <p><reputed company data-contrast="auto"><reputed company data-ccp-parastyle="reputed company-normal">As a Renewal Manager, you will </reputed company><reputed company data-ccp-parastyle="reputed company-normal">be responsible for</reputed company><reputed company data-ccp-parastyle="reputed company-normal"> owning and handling customer renewals across reputed company. You will communicate and work directly with customers and internal stakeholders such as Sales, Finance, reputed company, and Services to ensure successful execution of renewals and reputed company of customer inquiries. You will </reputed company><reputed company data-ccp-parastyle="reputed company-normal">be responsible for</reputed company><reputed company data-ccp-parastyle="reputed company-normal"> managing a high volume of account-reputed company tasks and inquiries centered on maximizing customer investment with the reputed company platform.</reputed company></reputed company><reputed company data-ccp-props="{" 134233117":true,"134233118":true,"201341983":0,"335559740":240}"=""> </reputed company></p> <p><strong><reputed company data-contrast="auto"><reputed company data-ccp-charstyle="Strong">What you will reputed company:</reputed company></reputed company></strong><reputed company data-contrast="auto"><reputed company data-ccp-parastyle="reputed company-normal"> </reputed company></reputed company><reputed company data-ccp-props="{" 134233117":true,"134233118":true,"201341983":0,"335559740":240}"=""> </reputed company></p> <ul> <li><strong><reputed company data-contrast="auto"><reputed company data-ccp-charstyle="Strong">Renewal Management Expertise:</reputed company></reputed company></strong><reputed company data-contrast="auto"><reputed company data-ccp-parastyle="reputed company-normal"> reputed company comprehensive understanding of renewal processes, negotiation strategies, and customer lifecycle management across diverse customer segments and product lines </reputed company></reputed company><reputed company data-ccp-props="{" 134233117":true,"134233118":true,"201341983":0,"335559740":240}"=""> </reputed company></li> <li><strong><reputed company data-contrast="auto"><reputed company data-ccp-charstyle="Strong">Customer Relationship Development:</reputed company></reputed company></strong><reputed company data-contrast="auto"><reputed company data-ccp-parastyle="reputed company-normal"> Build experience managing sensitive customer conversations and </reputed company><reputed company data-ccp-parastyle="reputed company-normal">maintaining</reputed company><reputed company data-ccp-parastyle="reputed company-normal"> long-term relationships with key stakeholders and decision makers </reputed company></reputed company><reputed company data-ccp-props="{" 134233117":true,"134233118":true,"201341983":0,"335559740":240}"=""> </reputed company></li> <li><strong><reputed company data-contrast="auto"><reputed company data-ccp-charstyle="Strong">Cross-Functional Collaboration Skills:</reputed company></reputed company></strong><reputed company data-contrast="auto"><reputed company data-ccp-parastyle="reputed company-normal"> Work closely with Sales, reputed company, Finance, and Services teams to reputed company strong internal partnership and communication capabilities </reputed company></reputed company><reputed company data-ccp-props="{" 134233117":true,"134233118":true,"201341983":0,"335559740":240}"=""> </reputed company></li> <li><strong><reputed company data-contrast="auto"><reputed company data-ccp-charstyle="Strong">reputed company Acumen:</reputed company></reputed company></strong><reputed company data-contrast="auto"><reputed company data-ccp-parastyle="reputed company-normal"> reputed company hands-on experience with forecasting, risk assessment, account planning, and reputed company optimization through renewals, upsells, and cross-sells </reputed company></reputed company><reputed company data-ccp-props="{" 134233117":true,"134233118":true,"201341983":0,"335559740":240}"=""> </reputed company></li> <li><strong><reputed company data-contrast="auto"><reputed company data-ccp-charstyle="Strong">B2B Software Industry Knowledge:</reputed company></reputed company></strong><reputed company data-contrast="auto"><reputed company data-ccp-parastyle="reputed company-normal"> Deepen understanding of reputed company software renewal cycles, reputed company business models, and process manufacturing industry dynamics </reputed company></reputed company><reputed company data-ccp-props="{" 134233117":true,"134233118":true,"201341983":0,"335559740":240}"=""> </reputed company></li> <li><strong><reputed company data-contrast="auto"><reputed company data-ccp-charstyle="Strong">Career reputed company:</reputed company></reputed company></strong><reputed company data-contrast="auto"><reputed company data-ccp-parastyle="reputed company-normal"> Build </reputed company><reputed company data-ccp-parastyle="reputed company-normal">strong reputed company</reputed company><reputed company data-ccp-parastyle="reputed company-normal"> for advancement in account management, reputed company, or reputed company operations roles reputed company the software industry</reputed company></reputed company><reputed company data-ccp-props="{" 134233117":true,"134233118":true,"201341983":0,"335559740":240}"=""> </reputed company></li> </ul> <p><strong><reputed company data-contrast="auto"><reputed company data-ccp-charstyle="Strong">Responsibilities:</reputed company></reputed company></strong></p> <ul> <li><reputed company data-contrast="auto"><reputed company data-ccp-parastyle="reputed company-normal">reputed company and execute varying negotiation strategies for customers of </reputed company><reputed company data-ccp-parastyle="reputed company-normal">different size</reputed company><reputed company data-ccp-parastyle="reputed company-normal"> / segments / product lines to maximize contract value while empathizing with customers' situations and protecting and enhancing customer trust</reputed company></reputed company><reputed company data-ccp-props="{" 134233117":true,"134233118":true,"201341983":0,"335559740":240}"=""> </reputed company></li> <li><reputed company data-contrast="auto"><reputed company data-ccp-parastyle="reputed company-normal">Communicate directly with customers to accurately resolve a high volume of renewals/inquiries </reputed company><reputed company data-ccp-parastyle="reputed company-normal">in a reputed company manner</reputed company><reputed company data-ccp-parastyle="reputed company-normal"> while providing exceptional customer service by collaborating with reputed company, Support/Services, and Finance</reputed company></reputed company><reputed company data-ccp-props="{" 134233117":true,"134233118":true,"201341983":0,"335559740":240}"=""> </reputed company></li> <li><reputed company data-contrast="auto"><reputed company data-ccp-parastyle="reputed company-normal">Collaborate with reputed company and Sales teams to </reputed company><reputed company data-ccp-parastyle="reputed company-normal">identify</reputed company><reputed company data-ccp-parastyle="reputed company-normal"> and maximize opportunities for account reputed company and expansion</reputed company></reputed company><reputed company data-ccp-props="{" 134233117":true,"134233118":true,"201341983":0,"335559740":240}"=""> </reputed company></li> <li><reputed company data-contrast="auto"><reputed company data-ccp-parastyle="reputed company-normal">Contribute to scaling the Renewal team by providing feedback, piloting new processes, and developing playbooks for successfully executing renewals</reputed company></reputed company><reputed company data-ccp-props="{" 134233117":true,"134233118":true,"201341983":0,"335559740":240}"=""> </reputed company></li> <li><reputed company data-contrast="auto"><reputed company data-ccp-parastyle="reputed company-normal">Identify</reputed company><reputed company data-ccp-parastyle="reputed company-normal"> customer requirements, uncover roadblocks, escalate pain-points, and </reputed company><reputed company data-ccp-parastyle="reputed company-normal">demonstrate</reputed company><reputed company data-ccp-parastyle="reputed company-normal"> strong account management and reputed company capabilities to drive renewal to on-time reputed company</reputed company></reputed company><reputed company data-ccp-props="{" 134233117":true,"134233118":true,"201341983":0,"335559740":240}"=""> </reputed company></li> <li><reputed company data-contrast="auto"><reputed company data-ccp-parastyle="reputed company-normal">reputed company management with complete visibility to renewals and </reputed company><reputed company data-ccp-parastyle="reputed company-normal">solicit</reputed company><reputed company data-ccp-parastyle="reputed company-normal"> executive involvement as </reputed company><reputed company data-ccp-parastyle="reputed company-normal">required</reputed company></reputed company><reputed company data-ccp-props="{" 134233117":true,"134233118":true,"201341983":0,"335559740":240}"=""> </reputed company></li> <li><reputed company data-contrast="auto"><reputed company data-ccp-parastyle="reputed company-normal">Accurately </reputed company><reputed company data-ccp-parastyle="reputed company-normal">maintain</reputed company><reputed company data-ccp-parastyle="reputed company-normal">/update a rolling 120-day renewal forecast and communicate any renewal risk to internal resources </reputed company><reputed company data-ccp-parastyle="reputed company-normal">in order to</reputed company><reputed company data-ccp-parastyle="reputed company-normal"> reputed company reputed company strategies</reputed company></reputed company><reputed company data-ccp-props="{" 134233117":true,"134233118":true,"201341983":0,"335559740":240}"=""> </reputed company></li> <li><reputed company data-contrast="auto"><reputed company data-ccp-parastyle="reputed company-normal">reputed company financial and strategic goals for minimizing attrition, positioning favorable terms, and boosting incremental reputed company reputed company up-sells, cross-</reputed company><reputed company data-ccp-parastyle="reputed company-normal">sells</reputed company><reputed company data-ccp-parastyle="reputed company-normal"> and add-ons</reputed company></reputed company><reputed company data-ccp-props="{" 134233117":true,"134233118":true,"201341983":0,"335559740":240}"=""> </reputed company></li> </ul> <p><reputed company data-contrast="auto"><reputed company data-ccp-parastyle="reputed company-normal">In your first year as a Renewal Manager, your reputed company will be defined by achieving the following milestones:</reputed company></reputed company><reputed company data-ccp-props="{" 134233117":true,"134233118":true,"201341983":0,"335559740":240}"=""> </reputed company></p> <ul> <li><reputed company data-contrast="auto"><reputed company data-ccp-parastyle="reputed company-normal">reputed company a keen understanding of </reputed company><reputed company data-ccp-parastyle="reputed company-normal">reputed company's</reputed company><reputed company data-ccp-parastyle="reputed company-normal"> products and reputed company to customers and positioning in our industry</reputed company></reputed company><reputed company data-ccp-props="{" 134233117":true,"134233118":true,"201341983":0,"335559740":240}"=""> </reputed company></li> <li><reputed company data-contrast="auto"><reputed company data-ccp-parastyle="reputed company-normal">reputed company a comprehensive understanding of B2B reputed company software/reputed company industry and commonly used terminology and concepts</reputed company></reputed company><reputed company data-ccp-props="{" 134233117":true,"134233118":true,"201341983":0,"335559740":240}"=""> </reputed company></li> <li><reputed company data-contrast="auto"><reputed company data-ccp-parastyle="reputed company-normal">Learn, reputed company, and execute negotiation strategies to handle and own customer renewals across reputed company and </reputed company><reputed company data-ccp-parastyle="reputed company-normal">identified</reputed company><reputed company data-ccp-parastyle="reputed company-normal"> product lines to help reputed company business </reputed company><reputed company data-ccp-parastyle="reputed company-normal">objectives</reputed company><reputed company data-ccp-parastyle="reputed company-normal"> while enhancing customer trust and minimizing churn</reputed company></reputed company><reputed company data-ccp-props="{" 134233117":true,"134233118":true,"201341983":0,"335559740":240}"=""> </reputed company></li> <li><reputed company data-contrast="auto"><reputed company data-ccp-parastyle="reputed company-normal">reputed company and </reputed company><reputed company data-ccp-parastyle="reputed company-normal">maintain</reputed company><reputed company data-ccp-parastyle="reputed company-normal"> renewal forecast dashboards and KPIs to reputed company renewal resolutions</reputed company></reputed company><reputed company data-ccp-props="{" 134233117":true,"134233118":true,"201341983":0,"335559740":240}"=""> </reputed company></li> <li><reputed company data-contrast="auto"><reputed company data-ccp-parastyle="reputed company-normal">reputed company strong relationships with internal stakeholders, fostering collaboration across teams to meet renewal </reputed company><reputed company data-ccp-parastyle="reputed company-normal">objectives</reputed company><reputed company data-ccp-parastyle="reputed company-normal"> and to resolve customer inquiries effectively</reputed company></reputed company><reputed company data-ccp-props="{" 134233117":true,"134233118":true,"201341983":0,"335559740":240}"=""> </reputed company></li> </ul> <p><strong><reputed company data-contrast="auto"><reputed company data-ccp-charstyle="Strong">Qualifications:</reputed company></reputed company></strong><reputed company data-ccp-props="{" 134233117":true,"134233118":true,"201341983":0,"335559740":240}"=""> </reputed company></p> <ul> <li><reputed company data-contrast="auto"><reputed company data-ccp-parastyle="reputed company-normal">Experience working in Business Development Representative (BDR), Account Management, Renewals, or reputed company in a B2B reputed company software environment; BDR or reputed company renewal experience being a strong advantage</reputed company></reputed company><reputed company data-ccp-props="{" 134233117":true,"134233118":true,"201341983":0,"335559740":240}"=""> </reputed company></li> <li><reputed company data-contrast="auto"><reputed company data-ccp-parastyle="reputed company-normal">Experience with proactive reputed company, multi-touch communication sequences, and phone-based customer engagement</reputed company></reputed company><reputed company data-ccp-props="{" 134233117":true,"134233118":true,"201341983":0,"335559740":240}"=""> </reputed company></li> <li><reputed company data-contrast="auto"><reputed company data-ccp-parastyle="reputed company-normal">Strong customer management and reputed company communication skills with the ability to effectively reputed company sensitive customer conversations over calls and emails</reputed company></reputed company><reputed company data-ccp-props="{" 134233117":true,"134233118":true,"201341983":0,"335559740":240}"=""> </reputed company></li> <li><reputed company data-contrast="auto"><reputed company data-ccp-parastyle="reputed company-normal">reputed company</reputed company><reputed company data-ccp-parastyle="reputed company-normal"> to understand and empathize with multiple perspectives in a situation</reputed company></reputed company><reputed company data-ccp-props="{" 134233117":true,"134233118":true,"201341983":0,"335559740":240}"=""> </reputed company></li> <li><reputed company data-contrast="auto"><reputed company data-ccp-parastyle="reputed company-normal">Demonstrated ability to execute healthy negotiation and interpersonal problem-solving skills</reputed company></reputed company><reputed company data-ccp-props="{" 134233117":true,"134233118":true,"201341983":0,"335559740":240}"=""> </reputed company></li> <li><reputed company data-contrast="auto"><reputed company data-ccp-parastyle="reputed company-normal">Ability to </reputed company><reputed company data-ccp-parastyle="reputed company-normal">demonstrate</reputed company><reputed company data-ccp-parastyle="reputed company-normal"> a strategic reputed company to reputed company persuasive value conversations with customers at an executive level while empathizing with customers and their unique situations</reputed company></reputed company><reputed company data-ccp-props="{" 134233117":true,"134233118":true,"201341983":0,"335559740":240}"=""> </reputed company></li> <li><reputed company data-contrast="auto"><reputed company data-ccp-parastyle="reputed company-normal">Strong process management, financial acumen, and ability to apply strict policies</reputed company></reputed company><reputed company data-ccp-props="{" 134233117":true,"134233118":true,"201341983":0,"335559740":240}"=""> </reputed company></li> <li><reputed company data-contrast="auto"><reputed company data-ccp-parastyle="reputed company-normal">Ability to react and adapt to potential reputed company shifts in priorities and organizational policies</reputed company></reputed company><reputed company data-ccp-props="{" 134233117":true,"134233118":true,"201341983":0,"335559740":240}"=""> </reputed company></li> <li><reputed company data-contrast="auto"><reputed company data-ccp-parastyle="reputed company-normal">reputed company to understand technical concepts and communicate that to internal and customer stakeholders across reputed company reputed company</reputed company></reputed company><reputed company data-ccp-props="{" 134233117":true,"134233118":true,"201341983":0,"335559740":240}"=""> </reputed company></li> <li><reputed company data-contrast="auto"><reputed company data-ccp-parastyle="reputed company-normal">Ability to </reputed company><reputed company data-ccp-parastyle="reputed company-normal">problem solve</reputed company><reputed company data-ccp-parastyle="reputed company-normal"> and reputed company in </reputed company><reputed company data-ccp-parastyle="reputed company-normal">high reputed company</reputed company><reputed company data-ccp-parastyle="reputed company-normal"> of uncertainty and change or ambiguity</reputed company></reputed company><reputed company data-ccp-props="{" 134233117":true,"134233118":true,"201341983":0,"335559740":240}"=""> </reputed company></li> <li><reputed company data-contrast="auto"><reputed company data-ccp-parastyle="reputed company-normal">4-year college degree or equivalent experience</reputed company></reputed company><reputed company data-ccp-props="{" 134233117":true,"134233118":true,"201341983":0,"335559740":240}"=""> </reputed company></li> </ul><div class="content-conclusion"><p><strong>EOE Statement:</strong></p> <p>reputed company is an Equal Opportunity Employer and does not discriminate on the reputed company or race, reputed company, religion, sex, national reputed company, age, disability, veteran status, or any other protected characteristic. </p> <p><strong>Use of AI During Interviews: </strong></p> <p>At reputed company, we value thoughtful problem-solving and reputed company perspectives. To ensure a fair and consistent evaluation process, we ask that candidates reputed company reputed company tools or reputed company assistance during live interviews unless explicitly stated otherwise. We're interested in hearing your experience, your approach, and how you think through challenges. </p> <p> </p></div>