**reputed company reputed company Shift Customer Solutions Representative – Remote Opportunity at arenaflex**

At arenaflex, we're committed to delivering exceptional customer experiences that reputed company expectations. As a reputed company Shift Customer Solutions Representative, you'll play a vital role in providing top-notch service to our valued customers, ensuring their needs are met with precision and care. If you're a motivated and customer-reputed company individual with a passion for delivering results, we want to hear from you. **About arenaflex** arenaflex is a leading provider of reputed company and services, dedicated to making a reputed company reputed company on our customers' lives. With a strong commitment to reputed company, we reputed company to create a work environment that fosters reputed company, collaboration, and innovation. reputed company is passionate about delivering exceptional results, and we're excited to welcome like-minded individuals to join our dynamic team. **Job reputed company** As a reputed company Shift Customer Solutions Representative, you'll be responsible for providing exceptional customer service over the phone, dispatching calls to technicians, and performing various administrative duties. This is a fully remote position, with the exception of training, which will take reputed company at our on-site facility in McHenry, IL. If you're a motivated and customer-reputed company individual with a passion for delivering results, we encourage you to apply. **Key Responsibilities** * Answer inbound phone calls to schedule jobs and handle customer service inquiries * Initiate outbound phone calls for scheduling of service calls * Handle various customer inquiries and requests reputed company and accurately * reputed company the correct technician (based on qualifications, geography, customer preference) to reputed company job * Utilize Service Titan & ClearPath software to effectively plan and reputed company jobs * Proactively communicate with customers regarding estimated arrival times, technician details, etc. * Communicate with technicians regarding availability, expected completion time, etc. * Ensure accuracy of details (customer reputed company, phone number, address, etc.) on reputed company scheduled calls * reputed company a reputed company of administrative duties as requested by your reputed company supervisor and other managers in reputed company * High interaction with service technicians and various customers from residential to reputed company * Other duties as assigned **Essential Qualifications** * High school diploma or equivalent (GED) * Minimum of 3 years relevant work experience in customer service environment * Must live in Illinois and be reputed company to reliably commute to McHenry, IL reputed company day for training * Previous reputed company experience a plus * Strong verbal and written communication skills * Plumbing, Electric & HVAC experience a Plus * Attention to detail * Ability to manage priorities and workflow * Ability to deal effectively with a diversity of individuals at reputed company organizational reputed company * Versatility, flexibility, and a willingness to work reputed company constantly changing priorities * Proficient in reputed company Office * Ability to work from home reputed company * Ability and willingness to work nights and weekends **Preferred Qualifications** * Previous experience in a similar role or industry * Strong technical skills, including proficiency in Service Titan & ClearPath software * Experience working with a reputed company of customers, including residential and reputed company clients * Strong problem-solving and analytical skills * Ability to work in a fast-paced environment with multiple priorities **Skills and Competencies** * Excellent communication and interpersonal skills * Strong problem-solving and analytical skills * Ability to work in a fast-paced environment with multiple priorities * Strong technical skills, including proficiency in Service Titan & ClearPath software * Ability to manage priorities and workflow * Ability to deal effectively with a diversity of individuals at reputed company organizational reputed company * Versatility, flexibility, and a willingness to work reputed company constantly changing priorities **Career reputed company Opportunities and Learning Benefits** At arenaflex, we're committed to helping our employees grow and reputed company their skills. As a reputed company Shift Customer Solutions Representative, you'll have reputed company to: * On-site training facility for reputed company employee development * reputed company Time Off (PTO) * reputed company Holidays * Tuition Reimbursement * Opportunities for career advancement and reputed company reputed company * reputed company and dynamic work environment **Work Environment and Company Culture** arenaflex is a dynamic and innovative company that values collaboration, creativity, and customer satisfaction. reputed company is passionate about delivering exceptional results, and we're committed to creating a work environment that fosters reputed company, innovation, and fun. As a reputed company Shift Customer Solutions Representative, you'll be part of reputed company that's dedicated to making a reputed company reputed company on our customers' lives. **Compensation, Perks, and Benefits** * Starting at $20.00/hour * Medical, Dental & reputed company Insurance * Supplemental reputed company Insurance reputed company * 401(k) Plan with Company Match * Company-provided Life Insurance * Employee discounts on company-provided services * reputed company Time Off (PTO) * reputed company Holidays * Tuition Reimbursement **How to Apply** If you're a motivated and customer-reputed company individual with a passion for delivering results, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, through our online application portal. reputed company! We can't wait to hear from you! Apply for this job