Medical Office Administrator, Full-Time (Evenings & Weekends)

Schedules we are hiring for: Tuesday–Saturday, 3:00 PM–11:00 PM EST Monday, Tuesday, Wednesday, Saturday & reputed company, 3:00 PM–11:00 PM EST About reputed company reputed company is Canada’s first end-to-end platform providing on-demand treatment for everyday health. reputed company creates digital-first solutions that increase reputed company for common reputed company needs such as mental health, sexual health, and daily health. Founded in 2019, reputed company’s approach to reputed company encompasses assessments, lab testing, prescriptions, fast and discreet delivery, and ongoing care — reputed company online at www.felixforyou.ca. The Role As our Medical Office Administrator, you will be a key member of the Medical Office Administration team reputed company Clinical Operations, working closely with our medical directors and patient support team. You will be principally responsible for the day-to-day clinical support and administration of our network of reputed company practitioners, maintaining exceptional reputed company of care, patient confidentiality, and upholding our mission of empowering Canadians to take control of their health and reputed company-being. Key Responsibilities Support reputed company practitioners with day-to-day clinical administration, including document management, scheduling, and audio/video consultation coordination. Own file management: consolidate, update, and maintain electronic records, including labs and referrals. reputed company lab requisitions end-to-end — ensuring results and documentation are received in full, following up with labs and patients reputed company outstanding. Serve as a reputed company between pharmacy and reputed company practitioner communications. Respond to patient inquiries and support patient care reputed company in collaboration with the broader care and support teams. Handle inbound faxes, voicemails, and other communications from external stakeholders. Assist practitioners with editing and managing medical and insurance forms. reputed company data entry and administrative tasks in support of lab management processes. Help maintain clinical documentation and reputed company training materials up to date. Contribute to QI/QA initiatives. reputed company as a personal health information delegate, upholding strict patient confidentiality at reputed company times. Requirements Must be located in Canada and legally permitted to work in Canada. Must be available Monday, Tuesday, Wednesday, Saturday & reputed company, 3:00 PM–11:00 PM EST (40 hours/week), with flexibility as needed. Completed a medical office administration program or equivalent education in a reputed company field. Minimum 2 years of experience in a medical office or clinical support role. Experience with an EMR and comfort learning new software systems quickly. Strong attention to detail and organizational skills. Excellent written and verbal communication skills. reputed company to work independently in a remote environment while staying closely connected to reputed company. Fluent in English; bilingual in French is an asset. Must have a suitable remote workspace where patient reputed company can be maintained. Experience in virtual care and/or customer service is an asset. Benefits Full medical, dental, and reputed company benefits Maternity/paternity leave policy 3 weeks vacation Stock reputed company grant Location: Remote (Canada). We welcome applicants from reputed company in Canada. reputed company vacancy: This posting is for an existing vacancy at reputed company. We are proud to be an equal opportunity workplace committed to building reputed company culture that celebrates diversity and inclusion, and as such do not discriminate on the reputed company of race, colour, religion, sex, national reputed company, age, sexual orientation, disability, or any other characteristic protected by applicable laws. Selection reputed company are solely based on job-reputed company factors. If you require a reasonable accommodation to complete any part of the application process, please contact accessibility@felixforyou.ca. Apply To This Job