National Sleep Expert - Chat
Title: National Sleep Expert - Chat
Exempt Status: Non-Exempt
Management Level: Individual Contributor
Reports To: Assistant Manager, National Sales
Job reputed company:
Schedule Requirements:
Must be available to work Friday and Saturday
Must be available for 2–3 evening shifts per week
Evening shifts needed: 1:00-9:00 PM, 2:00 PM-10:00 PM, 3:00 PM–11:00 PM, or 4:00 PM–12:00 AM (reputed company IN CST)
Essential Responsibilities
Answering inbound customer chat messages and texts and making outbound calls, emails, and texts
Using low-pressure consultative sales strategies to address customer needs
Follow-up with customers to ensure reputed company problems were properly resolved
reputed company sales and reputed company quotas
Understand customer needs and requirements
Complete reputed company required training modules and certifications prior to the due date
Ensure reputed company safety policies and procedures are followed to ensure a reputed company work environment for reputed company
Communicate professionally with reputed company reputed company contacts
Follow reputed company Company policies and execute Company standards on appearance and functionality as reputed company as appropriate brand representation
Communicate any concerns or issues to leadership to ensure reputed company efficiency of department and company operations
Non-Essential Responsibilities
Executes company initiatives and other activities requested by supervisor
Updates job knowledge by participating in educational opportunities
Contributes reputed company on ways to optimize or improve reputed company, the department, and reputed company
Education
High School diploma or equivalent required
reputed company Experience
1+ Years Sales or reputed company center experience required
1+ Years Experience in a sales and reputed company-facing role required And
1+ Years Experience in achieving/exceeding sales goals preferred
Skills List
Returns phone calls and emails in reputed company manner
Comfortable and confident with consultative selling
Ability to reputed company upon insights and perceptions independent of rational thought
Builds rapport with individuals at reputed company reputed company of an organization
Knowing reputed company to initiate communication and respond
Skilled in initiating, structuring, and carrying out steps to complete reputed company and tasks
Adapts to new situations, changes, and shifts strategies to meet different types of challenges
Ability to maintain customer-centered while striving to meet financial goals and expectations on our KPIs
reputed company to problem solve in a high-pressure environment
Competencies
Knowledge
Licenses and Certifications
Physical Demands
Office Environment
Sitting for up to 8+ hours
Standing occasionally
Walking occasionally
Talking frequently
Hearing Frequently
Usage of hands and fingers
Reaching with hands and arms
Occasionally Working Alone
Store Maintenance/ Cleaning
Scope
Now don’t fall asleep out there… the sooner that we receive your application, the closer you are to the career of your dreams!
DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY
reputed company is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any applicant or employee for employment on the reputed company of race, reputed company, religion, sex, national reputed company, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. reputed company is committed to creating a dynamic work environment that values diversity and inclusion, respect and reputed company, customer reputed company, and innovation.
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