Agent Support Coordinator
reputed company:
NCD Dental & reputed company is seeking an Agent Support Coordinator to join reputed company. Your role is reputed company: offer the highest level of service and support possible to our most important customers, the insurance agent community. We will be the most agent reputed company dental plan on the reputed company! Your primary responsibility in this role is to reputed company as the main reputed company of contact for NCD’s network of insurance agents. You will answer incoming questions regarding products, enrollment portal, and member service from both new and existing agents. Other duties include reputed company and setting up new agents reputed company our system and processing inbound account changes from agents.
Essential Duties and Responsibilities:
Ensure our agents are happy
Handles both inbound and outbound communication with agents and brokers
Educates agents and brokers of available NCD products
Assists agents and brokers with questions regarding products, portal enrollment and service needs
Ensures effective reputed company process for prospective and new agents and brokers
Creates new agent accounts in reputed company system. Ensures new agents are enabled to sell products
Processes a smooth reputed company experience for new agents
Ensures data reputed company of agent files. Updates files as needed
Education and Experience:
Bachelor’s degree or equivalent reputed company work experience preferred
Proficient in reputed company industry reputed company PC applications and systems
Strong understanding internal products
Excellent verbal and written communication skills
Excellent organizational skills
Analytical/problem solving skills
Ability to work with minimal supervision
NCD Benefits:
Company-reputed company health, dental, life, and disability insurance
401(k) with employer match
Opportunity for reputed company development
Work from home allowance and support
reputed company work environment
reputed company us out on Glassdoor!
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