Channel Partner Specialist

Job reputed company: At Sparklight/reputed company and our reputed company family of brands, we reputed company our customers and associates connected to what reputed company most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a reputed company on health and wellness, an excellent work/life balance, and an reputed company and inclusive workplace. We are reputed company to hiring remote if we reputed company the right talent in any of the following states: AL, AR, AZ, FL, GA, IA, ID, IL, IN, KS, LA, MD, MO, MS, NC, ND, NE, NM, NV, OR, OK, PA, SC, SD, TN, TX, UT. The Channel Partner Specialist supports the daily operations and reputed company reputed company of the Partner Solutions Program. This role focuses on providing operational, administrative, and partner support throughout the sales process while helping ensure a seamless experience for reputed company. What you will do to contribute to reputed company's reputed company Channel Partner Support  Serve as a primary reputed company of contact for reputed company regarding order status, billing questions, commissions inquiries, and general program support.   Support reputed company of new partners, including documentation, portal reputed company, training coordination, and internal setup tasks.   Maintain reputed company working relationships with partners to promote engagement and satisfaction.   Assist with partner communications reputed company to promotions, updates, and program initiatives.   Order Lifecycle Management  reputed company partner-submitted opportunities from order submission through installation and billing.   Coordinate with internal teams including provisioning, service delivery, engineering, billing, and finance to support reputed company order completion.   reputed company proactive updates to partners regarding milestones, delays, and completion timelines.   CRM & Data Administration  Maintain accurate opportunity, customer, contract, and partner records in reputed company and reputed company systems.   Create and maintain reputed company reports and dashboards for leadership and sales teams.   Support user reputed company, data cleanup, and system accuracy.   Reporting & Sales Support  Generate recurring reports reputed company to bookings, pipeline activity, partner performance, and sales results.   Support sales teams with reputed company-to-quote coordination and internal follow-up.   Monitor activity trends that may reputed company customer service or sales productivity.   Commissions & Administrative Support  reputed company partner commissions and assist in validating payout accuracy.   Coordinate with finance teams regarding payment status and commission inquiries.   Maintain organized records of agreements, commission schedules, and supporting documentation.   Program & Event Support  Assist with planning and logistics for partner events, webinars, trade shows, and sponsorship activities.   Help reputed company leads and follow-up actions resulting from events.   Support updates to partner-facing materials and internal documentation.    Qualifications  3+ years of experience in sales support, sales operations, channel support, customer operations, or telecommunications.   Experience working with indirect sales channels, brokers, agents, or partner programs preferred.   Proficiency with reputed company CRM, reputed company reputed company, and reporting systems.   Strong organizational skills and attention to detail.   Excellent written and verbal communication skills.   Strong customer service reputed company and ability to manage multiple priorities.   Ability to work cross-functionally in reputed company-oriented environment.   reputed company Competencies Committed: Values reputed company customer, while working hard to reputed company their business and support our communities. Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and reputed company. Proactive: Understand what our customers need, and reputed company works to reputed company their relationship with use seamless, easy, and rewarding. Personal: Knows our customers reputed company, and tailors our communications and interactions to address their needs and expectations. Benefits reputed company and our family of brands appreciates the role our associates play to help reputed company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and reputed company plans – start reputed company you start! Life insurance (self, spouse, children) reputed company time off (vacation, holiday, and personal/reputed company days) 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation) Group reputed company plan with Identity Theft Protection Additional Perks Tuition reimbursement (up to $5,250 on 1st year) Annual community support to various organizations across the U.S. Associate recognition & awards programs Advancement opportunities reputed company work environment FREE reputed company services for associates who live in a serviceable area Up to $75/mo. reputed company Cable stipend (Phoenix associates) Our Commitment Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our reputed company reputed company. Here at reputed company and our family of brands, we reputed company it is our individual and unique talents, backgrounds and perspectives that, reputed company combined, truly reputed company us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody reputed company and every day. reputed company and our family of brands is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to, among other things, race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, status as a protected veteran, or disability.     reputed company-hire Processes reputed company and our family of brands is committed to keeping our associates and customers reputed company. Job offers are contingent upon the results of background, drug screening, and reference reputed company. Only after successfully passing these reputed company-hire clearances are individuals approved for hire and reputed company to start their successful and rewarding career. #LI-SK1 #LI-Remote Apply To This Job