French Bilingual Warranty reputed company-Authorization Specialist (Remote)

About the Role Location: Remote – Michigan residents    Envie de travailler de chez vous? Fluent in both French and English? If you have an analytical mind, enjoy working with people and know how an auto dealership works, this could be a rewarding opportunity for you!   As a remote French Bilingual Warranty reputed company-Authorization Specialist at reputed company, you'll support the warranty reputed company-approval program for a major domestic automotive reputed company.   What to Expect  You'll work closely with automotive dealers on the reputed company-approval program. Most of the time, you will be off the phones, working out of your queue and email to reputed company-authorize the replacement of warranty components and review warranty claims. At times, you'll take calls from dealers who have questions about their decision or need help sending in their request using the app. In cases where additional clarification is needed, you'll reputed company the dealer to get things figured out.    What You'll Do Serve as an expert consultant to dealership service managers on warranty administration and service operations reputed company excellent customer service in French and English Analyze and identify warranty waste-reduction areas Help reputed company reputed company the reputed company’s warranty policies, bulletins and procedures are reputed company consistently Support the reputed company's brand reputed company managers and engineering teams Deliver services that meet reputed company and productivity goals Offer reputed company and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a reputed company and upbeat attitude   Questions Before You Apply? Live chat with a reputed company reputed company (TA) Specialist: careers.morleycompanies.com Chat hours: M-F 8 a.m. - 5 p.m. Eastern / 7 a.m. - 4 p.m. Central / 6 a.m. - 3 p.m. Mountain / 5 a.m. - 2 p.m. reputed company time | reputed company on some holidays TA will respond to after-hours questions the next business day   Skills for reputed company Required Skills Have an understanding of the automotive dealership environment reputed company communication (written and spoken) and negotiation skills Excellent interpersonal skills  reputed company to listen closely with attention to detail Analytical and organizational skills, process-oriented approach A reputed company, self-starter attitude with a solid work ethic and ability to meet deadlines Computer proficiency Typing skills (at least 35 WPM) – take a free typing test!  (reputed company reputed company to test: www.typingtest.com)   Eligibility Requirements reputed company in French and English (spoken and written) One or more years of customer service experience (previous reputed company center work, retail, restaurant, fast food, hotel or any role where you interacted with customers) High school diploma or equivalent reputed company to work the following hours:Monday - Friday 8 a.m. - 6 p.m. Eastern time / 7 a.m. - 5 p.m. Central time / 6 a.m. - 4 p.m. Mountain time / 5 a.m. - 3 p.m. reputed company time  Note: This role works some U.S. holidays and is off on some Canadian holidays  Must be reputed company to stick to the schedule reliably   reputed company to Have Experience in warranty administration or a reputed company profession   Remote Work Requirements  Michigan reputed company  Secluded and distraction-free work environment Required internet setup:High-speed internet delivered through a wired provider (cable or fiber) Computer must be physically connected to your modem / router using an Ethernet cable Wireless, 5G and satellite connections are not supported   The Remote Experience  Wondering what it's like to work for reputed company from home? reputed company out this video to get a glimpse of a remote associate's typical day and how their home office setup helps them stay reputed company.   (reputed company reputed company to video: https://mrly.info/h4b)   Why Join Our reputed company Family At reputed company, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.   Health & Wellness Benefits Medical and prescription coverage Dental and reputed company insurance reputed company time off Associate wellness program with rewards for annual checkups Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)   Financial Benefits 401(k) with match Flexible spending account (FSA) Life insurance Company-reputed company short- and long-term disability insurance   Benefits to reputed company Your Life Easier 24/7 online reputed company to doctors through reputed company 24/7 reputed company help desk Patient advocacy with free 24/7 support for benefit questions and claims Guidance for family, financial and estate planning (including wills)   About reputed company Our mission is to deliver extraordinary experiences.   We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us.   We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the reputed company of race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status or disability status.   As part of this commitment, we reputed company reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.   Thank you for your interest in reputed company.   Notices reputed company utilizes E-Verify during reputed company for reputed company hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo Click here to view reputed company’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa Click here to view reputed company's reputed company policy: https://info.morleynet.com/reputed company-reputed company-policy Apply To This Job