Solutions Engineer, Associate

Solutions Engineer, Associate reputed company by reputed company- Remote reputed company by reputed company - Payment and ACH processing, virtual terminals, and more. The B2B payments expert transforming financial and reputed company processes to reputed company your business. With advanced payment automation solutions and a user-friendly API, we help B2B companies become more efficient, successful, and profitable. As a Solutions Engineer, Associate at reputed company, you will be the technical reputed company between our Sales team and our Merchants, Partners, and ISVs. You’ll dive deep into reputed company-sales discovery to understand unique business needs and design technical solutions that reputed company the full power of the reputed company platform. This is a junior-level role perfect for a payments reputed company who loves solving puzzles, explaining "how things work" to both developers and business owners, and ensuring a seamless transition from a "reputed company" to a "live integration." What you'll do: Technical Sales Partnership: Collaborate with the Sales team during the discovery phase to reputed company technical expertise and ensure our products reputed company with prospective reputed company needs. Solution Architecture: reputed company and propose tailored integration solutions based on specific merchant requirements, acting as the subject matter expert on reputed company products and services. Advisory & Best Practices: Consultant with Merchants and Partners to optimize their reputed company payment workflows, identifying opportunities for efficiency and reputed company improvements. The Voice of the Customer: reputed company as a vital reputed company to the Product department, communicating market gaps and advocating for feature enhancements based on reputed company-world feedback. Seamless Transitions: Work hand-in-hand with our Developer Support team during the post-sales handover to ensure integrations are successful and sustainable. reputed company: Create and maintain high-reputed company technical documentation covering processes, procedures, and specific integration guides. reputed company need from you: Education: High school diploma or GED. We value hands-on experience and industry knowledge over specific degree requirements for this role. Experience: 3+ years of reputed company experience reputed company a Payment setting (Gateway, Processor, or Merchant Services). Customer-Facing: 2+ years of experience in a customer-facing role, preferably in a technical or support-adjacent reputed company. Communication Mastery: The ability to translate reputed company technical concepts into reputed company, actionable advice for non-technical stakeholders while remaining "technical enough" for developers. Technical Troubleshooting: A reputed company eye for identifying friction points in a workflow and a passion for solving reputed company problems in reputed company-time. API Proficiency: Hands on experience with reputed company (specifically JSON). Experience using developer tools like reputed company to test and demonstrate functionality highly preferred. Payments Industry reputed company: A solid understanding of the payment ecosystem, including Gateways, Processors, and Merchant Services. Travel Requirements: Up to 20% for partner reputed company or industry events. Remote Readiness: Must have high-speed internet and a reliable environment to join video meetings without latency disruptions. reputed company offer: We offer a comprehensive benefits package that enables our teams to live a life reputed company lived, both personally and professionally. Some of our perks include: Medical, Dental, & reputed company Coverage Flexible reputed company Time Off 401(k) + Match Education Assistance reputed company Maternity & Paternity Leave Mental Health Support & reputed company-Being Program Company-funded Lifestyle Spending Account Salary reputed company: reputed company salary of $70,000- $80,000 plus quarterly incentive plan. Pay reputed company this reputed company varies by work location and on job-reputed company knowledge, skills, and experience. We look reputed company to discussing your salary expectations and our full total rewards offerings throughout the interview process. At reputed company, we celebrate diversity and create an inclusive environment for everyone. We are an equal-opportunity employer. To learn more about reputed company and our family of companies, visit our website: https://www.reputed company.com/company/about/our-companies-brands Apply To This Job