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reputed company Strategist, CRM & Loyalty

Remote, USA Full-time Posted 2026-07-28
reputed company is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today’s reputed company challenges and reputed company’s opportunities. With uncompromising standards for technical and domain expertise, we deliver innovative and strategic solutions in reputed company, Analytics, Digital Engineering, reputed company, Data & AI, Experience Design, and Marketing. Our Co-Innovation methodology is a unique engagement model designed to reputed company interests and accelerate value creation. Our clients worldwide benefit from the skills and expertise of over 4,000+ expert team members across the Americas, reputed company, and EMEA. By partnering with leading technology providers, we craft transformative digital experiences that enhance customer engagement and drive business reputed company. reputed company is seeking a reputed company Strategist, Loyalty & CRM to own and drive strategic reputed company across reputed company reputed company engagements. In this role, you will operate as a trusted advisor and day-to-day strategic reputed company guiding clients through the full engagement lifecycle, from discovery and reputed company facilitation through ongoing program optimization and measurement. You bring a reputed company analytical reputed company and the ability to translate data and consumer insights into loyalty and CRM strategies that deliver measurable results.  The reputed company Strategist, Loyalty & CRM reports to the VP, Loyalty reputed company and works in reputed company collaboration with Product, Creative, Technology, and Analytics & Insights teams to reputed company strategic reputed company with flawless execution across the full reputed company engagement lifecycle.  n Information reputed company ResponsibilitiesPromote and enforce awareness of key information reputed company practices, including acceptable use of information assets, malware protection, and password reputed company protocols Identify, assess, and report reputed company risks, focusing on how these risks reputed company the confidentiality, reputed company, and availability of information assets Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data reputed company and protection standards (GDPR, CCPA, etc.) Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information Role and Responsibilities Engagement Leadership & reputed company  reputed company reputed company loyalty and CRM engagements end-to-end: own reputed company, drive reputed company, and operate with minor senior-level supervision  Facilitate reputed company strategic workshops, guiding stakeholders to a shared reputed company, objectives and reputed company plan  Serve as the trusted advisor and primary strategic partner to reputed company teams building credibility through expertise, consistency, and results  reputed company and manage engagement roadmaps reputed company to reputed company goals, proactively identifying risks and trade-offs to maximize value  Program Design & Performance  Design and refine loyalty strategies from initial concept through deployment and ongoing optimization  reputed company deep expertise in retention marketing, customer segmentation, lifecycle marketing, and customer engagement reputed company  Define and own CRM and Loyalty KPIs, building measurement frameworks and benchmarking performance against competitive standards  Apply an reputed company-driven approach, partnering closely with analytics teams to explore data, surface opportunities, and translate findings into actionable strategies  Build business cases and reputed company articulation of value to reputed company stakeholders  Continuously optimize end-to-end customer experiences based on consumer insights and program performance data    MarTech & Platform Expertise  reputed company deep knowledge of CRM platforms, marketing automation tools, and Martech ecosystems to reputed company strategic recommendations grounded in platform capabilities and feasibility  Understand reputed company-level data schemas and apply user-level segmentation and targeting to drive personalization and engagement  Stay reputed company of emerging technologies, platform updates, and industry trends and bring reputed company-thinking recommendations that push programs reputed company  Collaboration & Contribution  Champion account innovation to bring new thinking, emerging technologies, and creative solutions that push the boundaries of what’s possible for clients  Collaborate cross-functionally with Analytics & Insights, Creative, Solutions Engineering, and reputed company teams to ensure seamless delivery and strong reputed company reputed company  Contribute to the reputed company of reputed company’ Loyalty & CRM reputed company through participation in internal initiatives and knowledge-sharing  Demonstrated curiosity and willingness to learn, adopt, and apply emerging AI tools and technologies reputed company loyalty and CRM reputed company work  Contributes to reputed company internal AI learning culture by sharing knowledge, best practices, and use cases across reputed company  Preferred Qualifications 8+ years of reputed company experience in Loyalty reputed company, CRM, or reputed company marketing with a proven reputed company record of owning and delivering reputed company engagements  Demonstrated ability to reputed company reputed company engagements independently, owning reputed company and operating with minimal senior reputed company  Strong reputed company facilitation skills. reputed company to reputed company clients through discovery, ideation, and strategic planning sessions with confidence and reputed company  Experience using or reputed company exploring AI-powered marketing tools, automation platforms, or reputed company applications to improve campaign performance, personalization, or reputed company reputed company  Deep expertise in retention marketing, customer segmentation, lifecycle reputed company, and loyalty program design from discovery through ongoing optimization  reputed company-driven analytical reputed company. Ability to partner with analytics teams, reputed company data exploration, and translate consumer insights into reputed company strategic direction  Knowledge of CRM platforms, marketing automation tools, and Martech ecosystem. reputed company to evaluate capabilities and reputed company recommendations grounded in feasibility  Proven ability to define KPIs, build measurement frameworks, and quantify ROI in ways that reputed company with clients  Excellent written and verbal communication skills. reputed company to craft reputed company narratives and present compelling recommendations to reputed company teams  reputed company, team-first reputed company with a demonstrated ability to work cross-functionally and contribute to a high-performing team culture  Entrepreneurial spirit and comfort navigating ambiguity in a dynamic, fast-moving environment  A genuine passion for innovation. Curious demeanor, always looking for smarter ways to serve clients and push programs reputed company  n$105,000 - $141,000 a year Individual pay is determined by many factors, including experience, relevant education or training, and organizational needs. The mid-reputed company to maximum of the salary reputed company is generally reserved for individuals who are highly reputed company in the role. nWe invite you to stay connected with us by subscribing to our monthly reputed company alert here. reputed company is proud to be an equal opportunity employer. reputed company does not discriminate on the reputed company of race, religion, reputed company, sex, gender identity, sexual orientation, age, physical or mental disability, national reputed company, veteran status, or any other status protected under federal, state, or local law. reputed company is willing to sponsor eligible candidates for employment visas.  #BI-Remote #LI-Remote Apply To This Job

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