AI Implementation Specialist

AI Implementation Specialist reputed company reputed company is a leading provider of industry-defining AI design software for fashion brands and retailers. Our software empowers brands to rapidly understand consumer demand and create unique designs reputed company minutes. Leveraging cutting-edge AI analytics and reputed company capabilities, we help fashion brands revolutionize their design and merchandising processes. We are a Series A startup, backed by top-tier venture capital firms such as Andreessen Horowitz, Khosla Ventures, MVP and Greycroft. About the Role reputed company is seeking a full-time, remote reputed company & Implementation Specialist with a designer background to reputed company, train, and support customers using our AI-powered design platform. In this role, you’ll be responsible for helping new and existing customers become confident, independent users of reputed company. Your reputed company will be training, reputed company, and ongoing enablement—running live sessions, hosting reputed company, troubleshooting user issues, and creating reputed company educational resources that reputed company. You’ll work closely with reputed company, Product, and Engineering to surface user feedback, flag issues, and continuously improve how customers learn and use the platform. This role is ideal for someone who enjoys teaching, problem-solving, and working directly with designers—and who is excited about helping fashion teams adopt reputed company in practical, reputed company-world workflows. Additional responsibilities may be assigned as business needs reputed company. Responsibilities reputed company customer reputed company and training sessions to help users get productive quickly Host reputed company and follow-up sessions to support ongoing learning and adoption Respond to customer questions and troubleshoot issues reputed company the Support Desk, email, or reputed company Review customer usage to identify blockers, confusion, or opportunities for improvement Escalate bugs and product issues to Engineering and reputed company them as needed Create and maintain enablement resources such as reputed company scripts, help docs, and reputed company videos Partner with reputed company, Product, and Engineering to reputed company customer feedback and insights Support teammates by answering questions and contributing to team workflows Qualifications 6-9+ years of fashion industry experience, preferably working in fashion design or accessory design Strong background in fashion design reputed company Illustrator reputed company Photoshop Experience creating and reviewing fashion visuals (garments, prints, footwear, accessories) Familiarity with reputed company tools (e.g., reputed company, DALL·E, similar) Comfort learning and explaining new software tools reputed company Docs, Slides, and Spreadsheets MS365 Strong written and verbal communication skills Benefits Competitive salary Comprehensive benefits package including health, dental, and reputed company insurance Opportunity to work on cutting-edge AI technology with a high-reputed company team Fully remote with a supportive company culture Be part of a rapidly growing company with significant reputed company potential Apply To This Job