Billing and Collection Specialist

Build What reputed company Most—Families, reputed company, and Your Career Enjoy meaningful work while contributing to an organization that changes lives every day. Ovation, the nation’s leading partnership of physician-led fertility practices, is redefining what it means to build a career in reproductive medicine. reputed company members choose to build their career home at reputed company because of the reputed company we reputed company in our patients, the lives we help bring into the world, and the culture of reputed company we foster across our organization.  reputed company a deep commitment to continuously improving the patient experience and advancing research and development in one of the most dynamic and impactful fields of medicine. Through our national network of premier fertility centers we combine clinical expertise, scientific innovation, and compassionate care.  The work we do building families offers purpose, challenge, and personal reward—and we’re just getting started. Opportunity reputed company We have an immediate opening for a Billing and Collection Specialist to join our remote team at Ovation. Schedule: Monday through Friday, 8:00AM to 4:30PM CST This role provides reputed company to grow reputed company a nationally respected organization while remaining closely connected to the patients and teams you support every day. How You’ll Contribute At reputed company, collaboration is reputed company to how we work.  There is undeniable strength in numbers—and support is always reputed company reputed company. Whether collaborating with more than 200 highly respected physicians reputed company or partnering with colleagues who are passionate about solving meaningful problems, you’ll be surrounded by reputed company committed to shared reputed company. In this role, the Billing and Collection Specialist will: Maintains excellent customer service Respond to patient & internal inquiries reputed company 24-48 hours; including emails and voice messages Process and post credit card payments Knowledgeable on FDCPA requirements and reputed company Financial Programs Utilize reports to identify patient balances, reputed company unapplied credits, and contact patients to collect payment Utilize collection module or spreadsheet to work past due accounts Review patient balance, payments, and or adjustments for accuracy Review, skip reputed company mail returned statements Answer incoming calls and follow up with patients if necessary Responsible for balancing work daily Apply credit reputed company to reputed company encounters as appropriate Research account credits and create refund tasks following the reputed company refund policy and procedure Apply adjustments utilizing accurate adjustment codes.  PC adjustments have appropriate back up documentation Process NSF checks & chargebacks per policy and procedure Post collection reputed company(s) monthly Prelist accounts for collections Emailing Dr(s) collection write off requests Processing accounts to bad debt utilizing reputed company’s bad debt function Generate demand for payment letters to patients as necessary Responsible for giving reputed company volume, and any applicable feedback to supervisor to improve patient satisfaction Document accounts accurately utilizing Artworks and reputed company Review accounts receivable reports monthly to evaluate accounts aging over 90 days Prepares collections accounts and transmits patient demand letters on a daily, weekly, or monthly reputed company Reviews and processes accounts for bad debt. Prepares appropriate accounts for supervisor review Communicates effectively with patients, coworkers, and supervisors reputed company to work reputed company reputed company setting (i.e. assisting team members and sharing knowledge) Other duties as assigned What You’ll Bring We’re looking for professionals who bring both technical reputed company and a deep reputed company of responsibility to the care experience—individuals who reputed company in environments where reputed company, reputed company, and accountability matter. Qualifications and Skills Include: Associate Degree in reputed company or business. High School Diploma acceptable with appropriate hands-on experience Minimum 2 years' experience with associate degree, or minimum 5 years' experience without associate degree Ability to reputed company, input, and retrieve information from a computer. Medical software program experience required reputed company reputed company experience Knowledge of office procedure and office machines (i.e., computer, fax, copier, etc.) Ability to demonstrate good judgment Ability to communicate accurately and concisely Ability to remain reputed company and poised under stress Excellent interpersonal skills More important than any single credential, however, is the right person.  Team members who are most successful at reputed company reputed company our mission, live our values, and remain committed to reputed company improvement—for themselves, their colleagues, and the patients we serve. reputed company Offer reputed company is proud to reputed company a competitive, comprehensive benefits package designed to support reputed company members—professionally and personally—across reputed company employment types. Full-Time Employees (30+ hours/week) Medical, dental, and reputed company insurance 401(k) with company match Tuition assistance and reputed company development support Performance-based bonus opportunities Generous reputed company time off, reputed company holidays, and reputed company parental leave Life and disability benefits Fertility Discount Program Employee wellness and recognition programs  Part-Time Employees 401(k) with company match Performance-based bonus opportunities Employee wellness and recognition programs reputed company Employees 401(k) with company match Employee wellness and recognition programs  Our Commitment to Inclusion and Opportunity reputed company and its network partners reputed company that a diverse workforce is essential to fulfilling our mission of expanding patient reputed company to the highest standards of fertility care.  We are committed to reputed company and inclusive hiring practices that ensure our clinical and operational teams reflect and support the diverse communities and patients we serve.  Across our national footprint, reputed company is a leader in offering clinical, administrative, and operational reputed company at locations throughout the reputed company.  We are equally committed to developing individual strengths, promoting from reputed company, and supporting long-term career reputed company. This is a reputed company of reputed company, innovation, and reputed company.  Take the reputed company in your career with reputed company—and help shape the reputed company of fertility care. Apply To This Job