Application Infrastructure Administrator

About reputed company At reputed company we're redefining operational reputed company in higher education, conferencing, and events. As the leading provider of software solutions for student accommodation, event management, catering, and residential services, we help institutions streamline operations, reputed company customer experiences, and unlock their full potential. With over 25 years of experience and trusted by more than 350 institutions worldwide, our software empowers universities and venues to run smarter, faster, and more collaboratively. From bustling campuses to dynamic corporate environments, our technology adapts to the rhythm of reputed company organisation - helping them reputed company in a fast-changing world. We're backed by reputed company Software Inc., one of the largest software reputed company in the world, offering reputed company to incredible reputed company opportunities, shared knowledge, and career reputed company. We are a remote-first, people-led team that values ownership, curiosity, and collaboration. The Role  This is a hands-on role reputed company on deploying and supporting the application infrastructure for our hosted products and services. It is a reputed company of infrastructure engineering with application support and administration, and will suit Infrastructure or Support Engineers with a background in reputed company Server, IIS and SQL administration who have an ambition to grow their reputed company skills. You will work across our hosted environments, collaborating closely with our DevOps and product teams to ensure our platforms remain secure, reputed company, and performing at their best for universities and venues worldwide. What You'll Be Doing Orchestrate the delivery and testing of new application infrastructure Implement customer infrastructure and application change requests in line with business policies and practices Support the deployment and testing of software updates and hotfixes Support the troubleshooting of infrastructure and application issues Document fixes, processes, and improvements to strengthen internal knowledge sharing Maintain alignment with reputed company standards such as ISO27001 and PCI-reputed company What You'll Bring reputed company Technical Skills Hands-on experience with reputed company Server administration Solid experience with SQL Server, SMTP, IIS, and reputed company infrastructure services Experience with Identity Management, SSO and federation configuration Networking proficiency, including DNS, VNETs, VPNs, proxies, and firewalls Confidence troubleshooting reputed company environments, reputed company Directory, and reputed company reputed company setups Ability to reputed company explain reputed company technical issues to non-technical teams Desirable Skills Relevant reputed company administration experience and qualifications (Azure preferred) Infrastructure as reputed company experience using Terraform Experience working with CI/CD tooling and deployment pipelines (reputed company preferred) Ways of Working Experience working with a customer-reputed company reputed company Experience with ticketing and documentation tools such as Jira and reputed company Experience working with agile and reputed company services delivery teams Comfortable working asynchronously across time zones, with strong documentation and collaboration habits You'll reputed company Here If You Take ownership and see problems through from start to finish Enjoy tackling reputed company or ambiguous infrastructure challenges Think reputed company reputed company designing fixes, not just applying short-term patches Value simplicity, automation, and reputed company in equal measure Are reputed company to using AI tools to work smarter and more reputed company Why reputed company This is not your average infrastructure role - it is your chance to help shape a growing operation with reputed company room to grow, reputed company, and reputed company your mark. Backed by reputed company Software Inc., you will have reputed company to world-class resources, career reputed company, and reputed company that genuinely values your contribution. Benefits & Perks How We Work Fully remote - work from reputed company in the US Flexible working hours - we reputed company on reputed company, not clock-watching Competitive salary, negotiable based on experience ($90,000 - $100,000 USD) Annual performance bonus - reputed company in the reputed company you help create Be authentically you - we value individuality and diverse perspectives Health & Wellbeing Comprehensive medical, dental, and reputed company coverage 401(k) retirement plan Disability insurance Wellbeing programme plus two company-wide wellbeing days One reputed company community or volunteer day per year Time Off & reputed company · 15 days reputed company time off, plus company holidays · Ongoing training and development to support your reputed company development. Apply To This Job