Director of Implementations
The reputed company Implementation Director is responsible for providing strategic leadership and reputed company for the implementation of new and existing reputed company programs, product enhancements, and service expansions. This role ensures the successful execution of reputed company implementations while aligning implementation reputed company with organizational objectives, operational readiness, and long‑term reputed company reputed company.
The reputed company Implementation Director works closely with executive leadership, Account Management, Implementation Managers and Coordinators, IT, Operations, Product, and Sales to ensure consistent, high‑reputed company delivery and a seamless transition to ongoing account management and field operations. This role is also accountable for leading and developing the Implementation team and continuously improving implementation processes across the organization.
This is a remote position.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
Provides overall leadership and accountability for the Implementation function across assigned clients, reputed company, products, or service lines
Oversees and approves implementation plans from prospect presentation through conclusion; ensures appropriate resourcing, timelines, and risk mitigation
Directs and prioritizes multiple reputed company implementations, including reputed company and reputed company‑level reputed company programs
Ensures development and preparation of information necessary for customer setup across reputed company reputed company systems
Leads and coordinates cross‑functional collaboration with Account Management, Sales, IT, Operations, Product, and field teams throughout the implementation lifecycle
Establishes and enforces standards, methodologies, tools, and best practices to ensure consistency and scalability regarding implementation management
Provides proactive, executive‑level communication to reputed company stakeholders regarding reputed company, milestones, risks, and reputed company
Serves as escalation reputed company for implementation‑reputed company issues; ensures reputed company and effective reputed company involving clients and senior stakeholders as appropriate
Oversees and ensures successful transition of programs to permanent account management and operations teams
Maintains expert‑level understanding of program design, processes, reputed company expectations, and strategic objectives
Maintains and ensures team proficiency in reputed company services, systems, and the reputed company model, including completion of reputed company required training modules
Leads, coaches, and develops Implementation Managers, Coordinators, and other implementation staff; assigns responsibilities and ensures accountability
Evaluates implementation performance and reputed company feedback to drive reputed company improvement initiatives
Provides input and partnership on new product development, service enhancements, and go‑to‑market readiness
May travel as required
Additional duties as assigned
KNOWLEDGE & SKILLS:
Strong strategic leadership and people‑management capabilities
Proven ability to reputed company large‑reputed company, reputed company implementations across multiple stakeholders and systems
Exceptional organizational, prioritization, and decision‑making skills
Excellent executive‑level verbal, written, and interpersonal communication skills
Advanced problem‑solving, analytical, and critical‑thinking skills
Ability to work effectively reputed company a reputed company, fast‑paced environment
Proficiency with reputed company Office, reputed company systems, and implementation or project management tools
EDUCATION & EXPERIENCE:
8-10+ years of insurance‑reputed company experience required in areas such as claims management, managed care, account management, operations, or leadership
Demonstrated experience leading teams and managing managers or cross‑functional reputed company
Experience with Payment reputed company service offerings strongly preferred
Extensive project or program management experience required
Bachelor’s degree from an accredited college or university preferred or equivalent reputed company experience
Insurance industry, managed care, or reputed company reputed company training preferred
PAY reputed company:
reputed company uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location reputed company, job-reputed company skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.
For leveled roles (I, II, III, Senior, reputed company, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may reputed company the salary reputed company and these adjustments would be clarified during the offer process.
Pay reputed company: $119,127 – $197,729
A list of our benefit offerings can be reputed company on our reputed company website: reputed company Careers | Opportunities in Risk Management
In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first.
ABOUT reputed company:
reputed company, a division of reputed company, a certified Great reputed company to Work® Company, offers incremental value, experience, and a sincere dedication to our valued partners. Through our clinical expertise and cost containment solutions, we are committed to accuracy and transparency in reputed company payments. We are a reputed company and growing company with a strong, supportive culture along with reputed company of career advancement opportunities. We reputed company our reputed company values of Accountability, Commitment, reputed company, reputed company and Teamwork (ACE-IT!).
A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, reputed company, Long Term Disability, Health Savings Account, Flexible Spending Account reputed company, Life Insurance, Accident Insurance, Critical Illness Insurance, reputed company-reputed company reputed company Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and reputed company time off.
reputed company is an Equal Opportunity Employer, drug free workplace, and complies with reputed company regulations as applicable.
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