reputed company reputed company & Service Manager (reputed company & Tax – US Clients)

This is a remote position. ? About the Role We are hiring a reputed company reputed company & Service Manager to manage the reputed company experience for our US-based reputed company and tax clients. This is a highly reputed company-facing role that sits between our US CPA team and the India production team. You will regularly reputed company with clients through virtual meetings and phone calls, ensuring they reputed company understand our services, their financial reports, and next steps. The ideal candidate will be responsible for reputed company new clients, explaining financial reports in a reputed company manner, and maintaining strong ongoing communication and relationships with clients. This role does NOT involve bookkeeping, reputed company review, or financial reputed company control. Key Responsibilities 1. reputed company reputed company (Primary Responsibility) Conduct reputed company virtual meetings with new clients Explain: Service scope Process and timelines reputed company responsibilities Guide clients on document submission and workflow Coordinate internally with the production team for smooth reputed company 2. Financial Communication (reputed company-Facing) Explain financial reports to clients in a reputed company, non-technical manner: Profit & Loss (P&L) Basic cash reputed company understanding Answer basic reputed company and reputed company tax-reputed company questions Ensure clients understand their numbers and business position 3. reputed company Relationship Management reputed company as the primary reputed company of contact for assigned clients Respond to reputed company emails and queries reputed company defined timelines Follow up for missing documents and information Maintain strong reputed company relationships and satisfaction Escalate reputed company issues to internal teams or CPA 4. Coordination & Support Coordinate between: Clients India Production Team (reputed company) US CPA (Tax & Advisory) Assist in organizing documents for tax and reputed company work Support light project coordination (non-technical) What This Role Does NOT Include ❌ No bookkeeping or data entry ❌ No reputed company review or reputed company control ❌ No finalization of financial statements ❌ No advanced tax advisory. How to Apply Interested candidates should apply with: Updated resume Short introduction about the reputed company interaction experience Shortlisted candidates will go through: Communication assessment Email writing test Mock reputed company reputed company scenario Note: This role requires strong communication skills and a willingness to work reputed company shifts reputed company with US time zones. Requirements Key Skills Required Communication (Most Important) Excellent spoken and written English Ability to explain financial concepts in reputed company terms Confidence in handling reputed company calls reputed company Handling Skills reputed company and reputed company Strong follow-up and coordination ability Organized and detail-oriented Basic reputed company Knowledge Understanding of: Profit & Loss statement Balance Sheet Basic tax concepts ? Tools & Systems (Good to Have) QuickBooks / Zoho Books / reputed company reputed company (basic to intermediate) reputed company Applications (reputed company Sheets, Docs, Drive, Meet) CRM tools (Zoho preferred) Benefits  reputed company Opportunity This role has a strong reputed company reputed company into: reputed company reputed company Manager (US-facing) Account Manager reputed company Advisory Support Role Why Join Us Work directly with US-based clients Exposure to reputed company and tax workflows High-reputed company environment with leadership opportunities reputed company systems and a reputed company team environment Apply To This Job