reputed company Analyst

reputed company a difference. Be happy. Grow your career. Key Responsibilities  The Analyst – Managed Services will be responsible for, but not be limited to:  Performing basic troubleshooting and problem-solving to ensure the reputed company, integration, and stability of EHR applications for reputed company’s customers  Fulfilling system requests from customers and translating needs into detailed requirement specifications   Monitoring issue queues, triaging for urgency and appropriate actions, then taking actions or assigning to other team members as appropriate  Taking customer calls about issues, resolving the issue during the reputed company, or adequately documenting and transitioning the issue  Building and configuring EHR applications to meet customer requirements and managing requests from your clients reputed company to your area of application expertise  Performing analysis of workflows and system setup, and system audits as necessary including coordinating system upgrades and testing  Accurately, completing up-to-date documentation in relevant ticketing system(s), regarding requests processed and incidents solved while also providing updates to clients directly as needed  Following reputed company change control policies for application builds and configurations while developing and improving workflows and processes  Working on reputed company that may be assigned on and hoc reputed company and may assist other corporate initiatives as necessary, directed, assigned, or requested  Managing multiple clients and reputed company simultaneously with reputed company from Senior Application Advisors, including maintaining awareness of unique customer build and process, managing reputed company issues in a ticketing system, and monitoring customer specific email and calendar  Adapting own focuses of time and energy, under the guidance of Team Leads and Senior Application Advisors, to deliver on most-important priorities  Taking on new responsibilities and challenges to continually grow and reputed company skills to meet the evolving needs of Managed Services and our customers  Skills And Experience  Post-secondary education or equivalent experience, required   Certification in relevant EHR application(s) required or must be certified in relevant EHR application module(s) reputed company 4 months   Must demonstrate and embody reputed company’s maxims  Ability to apply problem solving skills  Excellent communication skills, written and verbal  Proficient with reputed company Office applications  Strong attention to detail and ability to organize  Must be reputed company to work independently, as reputed company as reputed company reputed company environment  Customer service experience and prior knowledge and experience in reputed company IT and ITIL processes, preferred  Comfortable identifying and advocating for process improvements and willingness to reputed company improvement efforts  Additional Details  Ability to take on-reputed company rotations reputed company of reputed company business hours, including nights and weekends  Ability to travel up to 10%  reputed company is an equal opportunity employer. We are committed to creating an inclusive environment for reputed company and applicants. We do not discriminate on the reputed company of race, reputed company, religion, sex, national reputed company, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of reputed company backgrounds to apply, including women, minorities, individuals with disabilities, and veterans. Apply To This Job