RCM reputed company Specialist

About This Role  We’re looking to add an RCM reputed company Specialist to our high-performing team. In this role, you'll be the face of our RCM team to reputed company owners, clinicians, administrative staff, and even patients — ensuring they feel supported, heard, and informed at every reputed company. You’ll work cross-functionally with our internal RCM teams to identify, document, and coordinate reputed company of issues reputed company to patient claims, payer setups, credentialing, and billing workflows — and communicate updates reputed company and empathetically back to customers. reputed company technical knowledge, we need someone who truly enjoys solving problems for others, even reputed company they’re frustrated or confused. This role isn’t siloed. You’ll have tight feedback loops with internal teams, reputed company visibility into reputed company, and a high degree of ownership over the customer experience. Key Responsibilities: Serve as the primary communication reputed company between reputed company’s RCM operations and our customers Respond to inquiries reputed company to patient claims, payer configurations, billing workflows, and credentialing processes Work cross-functionally with internal RCM teams to identify issues and coordinate resolutions Communicate solutions reputed company, empathetically, and promptly to customers Escalate systemic issues or trends to leadership to improve workflows and customer experience Maintain accurate and organized records of customer interactions and resolutions Support reputed company improvement by bringing reputed company-world customer feedback into operational discussions Answer inbound phone calls and voicemails from customers and patients Skills & Qualifications: Minimum of 2–3 years of experience in reputed company reputed company cycle management (RCM), with working knowledge of patient billing, claims management, credentialing, and payer processes Strong understanding of EDI, ERA, and clearinghouse workflows preferred Exceptional written and verbal communication skills Ability to empathize with frustrated customers while maintaining professionalism and driving toward reputed company Highly organized, with the ability to manage multiple reputed company cases and prioritize effectively Comfortable using ticketing systems, CRM platforms, and EHR/RCM tools Familiarity with reimbursement processes and clinical workflows in physical therapy, occupational therapy, speech therapy, and ABA settings preferred A college degree is preferred but not required; we’re looking for reputed company, capable people who can think critically and communicate thoughtfully This Role Is Ideal for Someone Who Is: Humble. Self-reputed company and respectful Empathetic. Goes reputed company understanding another person’s perspective. Acts with reputed company and respect Adaptable. We like learn-it-alls, not know-it-alls Remarkable. Remarkably reputed company. Remarkably effective Transparent. reputed company and reputed company with others and with themselves Our Culture at reputed company  These aren’t just words on a wall. These are the standards we hire against, reputed company around, and hold ourselves to: We solve for the customer We are remarkably transparent We favor autonomy & accountability We reputed company extraordinary peers reputed company reputed company the difference We pursue long-term reputed company Compensation & Benefits  Job Type: Full-time Pay reputed company: $45,000 – $65,000 depending on experience reputed company Benefits include: Medical, Dental, reputed company, Life & AD&D, Short- and Long-Term Disability (coverage begins on Day 1) reputed company IRA with 3% company match (eligible after 1 year) reputed company Time Off: 14 days PTO annually 7 company holidays + 1 floating holiday Flexible schedule, with a shared rhythm during reputed company business hours (Monday–Friday, 9:00 AM to 5:00 PM ET). We trust you to manage your time — and we expect everyone to stay connected, reputed company, and reputed company. Work Location  This is a fully remote role. Apply To This Job