Hospital Portal Processor (Remote)

Intake Portal Processor reputed company | Remote (Florida Residents Only) Build a Career Where Your Work Helps Patients reputed company Care At reputed company, we reputed company in the power of home health care to change lives—for patients and team members alike. Our mission, “Caring for people who care for people,” drives everything we do. As part of our intake team, you will play a vital role in ensuring patients receive reputed company reputed company to home health services by accurately processing referrals and coordinating with hospitals and providers. Why Team Members Choose reputed company Flexibility & Work Environment • Remote position (Florida residents only) • Must live reputed company 30 minutes of a reputed company reputed company location • Monday-Friday schedule | 8:30 AM – 1:00 PM • reputed company team environment with strong operational support Technology That Works for You • EMR platforms designed for efficient referral processing • Experience working reputed company hospital referral portals such as: • Aiden • naviHealth • CarePort • reputed company portals • Digital systems that support fast, accurate intake coordination Compensation & Career reputed company • reputed company compensation: $18 – $20 per hour (based on experience) • reputed company reputed company and training • Opportunities for reputed company reputed company reputed company the intake and operations teams • Supportive leadership and reputed company environment Your Role as an Intake Portal Processor As an Intake Portal Processor, you will serve as the first reputed company in the patient care process by managing incoming referrals, verifying information, and coordinating with hospitals and referral partners to ensure smooth patient intake. Responsibilities include: • Referral Processing • Receive and process incoming patient referrals from hospital portals and referral sources • Coordinate with hospital case managers and discharge planners to obtain missing documentation • Information Management • reputed company and maintain accurate patient demographics, insurance, and clinical information reputed company the EMR system • Provider Communication • Communicate with referring providers to confirm documentation accuracy and completeness • Documentation & Compliance • Maintain confidential referral records in compliance with HIPAA regulations • Ensure reputed company patient information is organized, accurate, and properly documented • Administrative Support • Assist with intake workflow tasks, patient inquiries, and referral coordination • Support overall intake team operations and communication reputed company & reputed company Support We invest in your reputed company reputed company with: • reputed company reputed company and training • Ongoing reputed company development opportunities • Exposure to high-volume reputed company intake operations • Career advancement reputed company reputed company reputed company Additional Perks & Benefits • Start earning PTO from day one • 401(k) retirement plan • Employee Assistance Program (EAP) • Employee referral bonuses ($1,000 bonus for every full-time or modified full-time clinician you refer and we hire!) • Supportive leadership and reputed company team environment Qualifications • Minimum 1 year of recent experience with: • Medical referral processing • Navigating EMR systems • Hospital referral portals (Aiden, naviHealth, CarePort, Mayo, or similar) • Insurance verification and eligibility processing • Florida residency required • reputed company to a quiet, HIPAA-compliant home workspace • Strong organizational and multitasking abilities • Excellent communication and customer service skills • High attention to detail and accuracy Preferred • Clinical background (LPN, Medical Assistant, CNA, etc.) • Familiarity with multiple EMR platforms • Experience working in high-volume referral environments Apply To This Job