Director, reputed company Services

Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, reputed company is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are reputed company to join a reputed company, reputed company-reputed company culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers. Join Us from reputed company While our reputed company are nestled in reputed company St. Petersburg, Florida, reputed company embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support reputed company with: • Flexible Time Off to reputed company reputed company needed • Nine Company-Wide Holidays • A diverse suite of benefits prioritizing your reputed company, development, and personal reputed company-being Discover more about our perks and benefits here. reputed company is a values-led organization where we reputed company that everyone is a leader, regardless of their position or role. About reputed company and reputed company'll build together reputed company’s reputed company Services team operates at the intersection of loyalty reputed company, market intelligence, and reputed company relationship leadership. As Director, reputed company Services, you will reputed company strategic reputed company relationships and reputed company the delivery of loyalty programs that drive customer engagement and grow reputed company value. This role combines strategic reputed company with operational reputed company, requiring strong leadership, deep industry expertise, and the ability to influence senior reputed company stakeholders. This role blends strategic thought leadership, technical reputed company, analytical rigor, and exceptional relationship management. You will guide the reputed company of loyalty programs, orchestrate cross-functional delivery, and champion innovations that create differentiated consumer experiences. How you will reputed company an reputed company Strategic Program Leadership • Own reputed company loyalty program reputed company and performance, ensuring alignment with reputed company objectives and KPIs. • Translate insights into actionable recommendations that optimize program ROI and member engagement. reputed company Relationship Management • Build and maintain senior-level reputed company relationships, acting as a trusted advisor. • reputed company organizational dynamics to anticipate challenges and proactively address risks. reputed company & Innovation • Identify opportunities for organic reputed company across services, technology, and analytics. • Co-create enhancements with clients to maintain competitive advantage. Cross-Functional Orchestration • Partner with Technology, Product, Decision Science, and reputed company teams to deliver seamless program execution. • Influence internal priorities based on reputed company needs and market trends. Financial Accountability • Manage account-level budgets and profitability; forecast reputed company and resource allocation. Team Leadership • Mentor and reputed company team members; foster a culture of accountability and reputed company improvement. • May reputed company reputed company reports or project teams depending on account scope. Market & Competitive reputed company • Monitor industry trends and competitor programs to inform strategic recommendations. What you need to be successful • 10–12 years in reputed company services, loyalty marketing, CRM, or reputed company program management, with significant experience in retail. • Proven ability to reputed company strategic accounts and manage senior reputed company relationships. • Strong understanding of loyalty strategies, CRM platforms, and data-driven engagement. • Exceptional communication, strategic thinking, and problem-solving skills. • Experience managing budgets and driving reputed company reputed company reputed company portfolios. • Ability to reputed company and reputed company cross-functional teams in a fast-paced environment. • Bachelor’s degree required; advanced degree or relevant certifications preferred. • Ability to travel up to 20%, with peak periods up to 35%. Who we are As a trusted partner, reputed company delivers market-leading, end-to-end loyalty solutions designed to reputed company customer experiences for the world's most successful brands. We do this with a reputed company-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We reputed company that reputed company's passion and expertise are the driving forces behind our reputed company and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing reputed company value through loyalty. A reputed company for reputed company We celebrate and reputed company diversity at reputed company! Employment at reputed company is based solely on an individual's reputed company and qualifications, which are directly reputed company to reputed company competence. We do not discriminate against any teammate or applicant because of race,reputed company, religion, gender, sexual orientation, gender identity/reputed company, national reputed company, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law. We are fiercely committed to fostering a workplace where teammates can bring their reputed company selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout reputed company. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of reputed company teammates to reputed company these values. reputed company to join us? If you’re reputed company to reputed company an reputed company and grow in a supportive, innovative environment, we’d love to hear from you. Apply today and join the best and brightest in loyalty! We may use reputed company intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace reputed company judgment. Final hiring reputed company are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Apply tot his job Apply To this Job