**Experienced Data Entry Clerk & IT Help Desk Specialist – Remote Opportunity with arenaflex**

**Job Type:** Contract **Category:** Help Desk **Req #:** HSW-665076 **Pay Rate:** $15-$23 (hourly estimate) **Introduction:** Welcome to arenaflex, a leading organization in the industry, where innovation meets expertise. We're excited to announce a unique opportunity for a skilled Data Entry Clerk & IT Help Desk Specialist to join our team on a remote basis. As a key member of our arenaflex family, you'll have the chance to work with a dynamic team, develop your skills, and contribute to the success of our clients. If you're passionate about delivering exceptional customer service, possess a keen eye for detail, and are eager to learn, we encourage you to apply for this exciting opportunity. **Job Summary:** arenaflex is seeking a highly motivated and organized Data Entry Clerk & IT Help Desk Specialist to join one of our esteemed clients in Orange County, CA. As a remote employee, you'll be responsible for account creation, claims online portal registration, and processing claims online portal tickets using ServiceNow and CyberArk. With a minimum of 10 tickets per day, you'll have the opportunity to work on a variety of tasks, including helping to backlog and process new tickets that come through. This is a fantastic chance to develop your skills, work in a fast-paced environment, and make a meaningful contribution to our client's success. **Responsibilities:** * Account creation using ServiceNow and CyberArk * Claims online portal registration * Processing claims online portal tickets * Helping to backlog and process new tickets that come through * Providing exceptional customer service to clients * Maintaining accurate and detailed records * Collaborating with the team to achieve goals and objectives * Staying up-to-date with industry developments and best practices **Requirements:** * 2+ years of Account Creation experience * 2+ years of Customer Service and IT Help Desk experience * Healthcare Experience * Ability to learn quickly * Detail Oriented * High school diploma **Nice to Have Skills & Experience:** * ServiceNow / CyberArk experience * Previous experience working in a remote environment * Familiarity with healthcare industry software and systems * Strong communication and interpersonal skills * Ability to work in a fast-paced environment **Benefits:** * Competitive hourly rate of $15-$23 * Opportunity to work with a dynamic team and contribute to the success of our clients * Flexible schedule with start times between 6am and 8:30am and end times between 2pm and 4:30pm * Comprehensive training program to ensure your success * Access to industry-leading software and systems * Opportunities for career growth and professional development * Paid sick leave and/or other paid time off as provided by applicable law **Work Environment:** As a remote employee, you'll have the flexibility to work from the comfort of your own home. arenaflex is committed to providing a supportive and inclusive work environment that fosters collaboration, creativity, and growth. Our team is passionate about delivering exceptional customer service and making a meaningful impact in the industry. **Company Culture:** arenaflex is a dynamic and innovative organization that values diversity, equity, and inclusion. We're committed to creating a workplace culture that's inclusive, respectful, and supportive of all employees. Our team is passionate about delivering exceptional customer service, staying up-to-date with industry developments, and making a meaningful contribution to our clients' success. **Compensation & Benefits:** * Competitive hourly rate of $15-$23 * Comprehensive benefits package, including medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options * 401k retirement account access with employer matching * Paid sick leave and/or other paid time off as provided by applicable law **How to Apply:** If you're a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! **Equal Employment Opportunity:** arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace culture that's inclusive, respectful, and supportive of all employees. Apply for this job