**Experienced Order Processing and Data Entry Specialist – Customer Service Support**

At arenaflex, we're committed to delivering exceptional customer experiences and providing top-notch support to our clients. As a valued member of our Customer Service team, you'll play a crucial role in ensuring seamless order processing and data entry operations. If you're a detail-oriented, customer-focused individual with a passion for logistics and data management, we want to hear from you! **About arenaflex** arenaflex is a leading provider of innovative solutions and services, dedicated to empowering businesses and individuals to achieve their goals. Our team is comprised of talented professionals who share a common vision: to deliver exceptional results, foster meaningful relationships, and drive growth through collaboration and innovation. As a part of our Customer Service team, you'll be part of a dynamic and supportive environment that encourages learning, growth, and teamwork. **Key Responsibilities** As an Order Processing and Data Entry Specialist, you'll be responsible for: * Interacting with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions related to domestic and/or international order processing. * Processing orders for materials for both domestic and/or international requests in accordance with arenaflex policy and practice. * Coordinating and performing activities such as order entry, order acknowledgement, order revision, and preparation of shipping documents. * Receiving customer requests and preparing documents/trouble tickets related to processing returns (RMA), servicing, and exchanges. * Updating databases with the status of returned materials issues and accounts for returns inventory. * Recording and reporting the status of equipment returns, repairs, replacements, sales orders, and delivery schedules. * Ensuring service information is accessible by sorting and filing documents/forms. * Handling requests for additional company materials. * Maintaining records of returns, schedule changes, product enhancements or changes, and product pricing, and resolving return credit problems. * Coordinating and performing activities associated with the transfer of consigned material. * Coordinating and performing activities associated with order tracking and customs clearance by working with transportation carriers and brokers. **Essential Qualifications** * Direct customer support experience, including administrative experience. * Order processing experience or an equivalent combination of formal training in logistics, data processing, marketing, international business, finance, and accounting, production control, or related office and business education. * Proficient in utilizing business tools such as: + E-mail + Microsoft Word + Excel + PowerPoint * Experience with HCM (e.g., Workday), SAP, Salesforce equivalent ERP product, and productivity software desired. * Typical Education and Experience: Associate degree or equivalent. 1-3 years of related experience. **Preferred Qualifications** * Experience working in a fast-paced, dynamic environment. * Strong analytical and problem-solving skills. * Excellent communication and interpersonal skills. * Ability to work independently and as part of a team. * Familiarity with arenaflex's products and services. **Skills and Competencies** To succeed in this role, you'll need to possess: * Strong attention to detail and organizational skills. * Excellent communication and interpersonal skills. * Ability to work in a fast-paced, dynamic environment. * Strong analytical and problem-solving skills. * Proficiency in utilizing business tools such as E-mail, Microsoft Word, Excel, and PowerPoint. * Experience with HCM (e.g., Workday), SAP, Salesforce equivalent ERP product, and productivity software desired. **Career Growth Opportunities and Learning Benefits** At arenaflex, we're committed to helping our employees grow and develop their skills. As an Order Processing and Data Entry Specialist, you'll have opportunities to: * Develop your skills in order processing, data entry, and customer service. * Work with a dynamic team of professionals who share a passion for delivering exceptional results. * Participate in ongoing training and development programs to enhance your skills and knowledge. * Take on new challenges and responsibilities as you grow and develop in your role. **Work Environment and Company Culture** arenaflex is a collaborative and supportive work environment that encourages learning, growth, and teamwork. As an Order Processing and Data Entry Specialist, you'll be part of a dynamic team that shares a common vision: to deliver exceptional results, foster meaningful relationships, and drive growth through collaboration and innovation. **Compensation, Perks, and Benefits** arenaflex offers a competitive compensation package, including: * $25.00 - $28.00 / hour * 401k * 401K Matching * Paid Time Off * Sick Time * Company offers a generous benefits package that pays 100% of medical, dental, and vision. * Short Term Disability **How to Apply** If you're a motivated, customer-focused individual with a passion for logistics and data management, we want to hear from you! Apply now to join our dynamic team at arenaflex. Apply Job! Apply for this job