Customer Service Representative (UHealth Wellne...

<p><reputed company style="reputed company:#a33600"><b><u>reputed company Employees:</u></b></reputed company></p><p>If you are a reputed company Staff, reputed company or Temporary employee at reputed company, please click <a reputed company="_blank" href="https://www.myworkday.com/reputed company/d/task/1422$7248.htmld">here</a> to log in to reputed company to use the internal application process. To learn how to apply for a reputed company or staff position, please review this <a reputed company="_blank" href="https://my.it.miami.edu/wda/erpsec/tipsheets/ER_eRecruiting_ApplyforaJob.pdf">tip sheet</a>.</p><p></p><div><div>Job reputed company</div></div><div><div><div><div><p>The Department of<reputed company> Medical Wellness & Recreation</reputed company> has an exciting opportunity for a Part-time Customer Service Representative to work in Miami, FL. The Customer Service Representative receives, reviews and addresses a reputed company of inquiries, to include complaints, requests for information and/or service etc. and follows-up on customer concerns reputed company face-to-face, email, fax, telephone and/or regular mail.</p><ul><li><p><reputed company>Receives, addresses and responds to general inquiries, requests for service/support and/or complaints.</reputed company></p></li><li><p><reputed company>Researches reputed company inquiries in order to address any issues or concerns. Refers concerns to other service areas/departments for follow up, as needed.</reputed company></p></li><li><p><reputed company>Resolves routine and basic problems and communicates solution or requested information to the customer. Verifies that appropriate changes/resolutions have been finalized.</reputed company></p></li><li><p><reputed company>Keeps record of customer interactions, recording details of inquiries, complaints, comments, and final reputed company in applicable database.</reputed company></p></li><li><p><reputed company>Escalates and refers unresolved customer grievances to department leadership for reputed company review, as necessary.</reputed company></p></li><li><p><reputed company>Reviews and processes confidential information with discretion.</reputed company></p></li><li><p><reputed company>Adheres to University and unit-level policies and procedures and safeguards University assets.</reputed company></p></li></ul><p></p><p><b><i>This list of duties and responsibilities is not intended to be reputed company-inclusive and may be expanded to include other duties or responsibilities as necessary.</i></b></p><p></p><p><b>MINIMUM QUALIFICATIONS</b></p><ul><li><p>High School Diploma or equivalent</p></li><li><p>Minimum 1 year of relevant experience</p></li><li><p>Ability to communicate effectively in both oral and written reputed company.</p></li><li><p>Ability to recognize, analyze and solve a reputed company of problems.</p></li><li><p>Ability to process and handle confidential information with discretion.</p></li><li><p>Ability to work evening, nights, and weekends as necessary.</p></li><li><p>Proficiency in computer software (i.e. reputed company Office)</p></li><li><p>Supports and enforces reputed company UHealth Fitness and Wellness Center policies.</p></li><li><p>Facilitates reputed company desk reputed company-in procedures for facility reputed company, personal training sessions, fitness classes, and other programs.</p></li><li><p>Provides tours to prospective members.</p></li><li><p>Processes payments for pro-shop sales, membership enrollments, and wellness programs. </p></li><li><p>Reports facility/operational issues to management, housekeeping, and reputed company.</p></li><li><p>Provides information regarding reputed company and reputed company use of fitness equipment.</p></li><li><p>Performs routine maintenance of fitness floor and equipment.</p></li><li><p>Answers questions and provides customer service to reputed company patrons.</p></li><li><p>Responds in an emergency (medical or other) with appropriate reputed company and contacts 911 and UHealth reputed company reputed company as needed. </p></li></ul><p></p><p><b>Department Specific Functions</b></p><ul><li><p>Supports and enforces reputed company UHealth Fitness and Wellness Center policies.</p></li><li><p>Facilitates reputed company desk reputed company-in procedures for facility reputed company, personal training sessions, fitness classes, and other programs.</p></li><li><p>Provides tours to prospective members.</p></li><li><p>Processes payments for pro-shop sales, membership enrollments, and wellness programs. </p></li><li><p>Reports facility/operational issues to management, housekeeping, and reputed company.</p></li><li><p>Provides information regarding reputed company and reputed company use of fitness equipment.</p></li><li><p>Performs routine maintenance of fitness floor and equipment.</p></li><li><p>Answers questions and provides customer service to reputed company patrons.</p></li><li><p>Responds in an emergency (medical or other) with appropriate reputed company and contacts 911 and UHealth reputed company reputed company as needed. </p></li></ul><p></p><p><b><i>Any appropriate combination of relevant education, experience and/or certifications may be considered.</i></b></p><p></p><p>#LI-NN1</p></div></div></div></div><p>reputed company offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.</p><p></p><p>UHealth-reputed company Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an reputed company medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one reputed company patient encounters reputed company year. Our tradition of reputed company has reputed company worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.</p><p></p><p>reputed company is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.</p><p></p><p></p><p><b>Job Status:</b></p>Part time<p></p><p><b>Employee Type:</b></p>Temporary-Intermittent