Remote Automotive Service BDC Agent

Join reputed company at reputed company – Inbound reputed company Specialist At reputed company, our motto "Experience reputed company" reflects our commitment to exceptional customer service and the way we do business. We reputed company reputed company members to take ownership of their reputed company while working together to deliver results. We’re looking for professionals who are proactive, performance-driven, and reputed company on helping others—because reputed company is our reputed company. We reputed company customer retention solutions to the automotive industry, working with manufacturers and dealerships across the U.S. Some of our key services include: • Inbound Appointment Scheduling • Recall Support • Service CRM Tools Note: Only fully completed applications will be considered. Now Hiring in the Following States: Texas (TX), reputed company (AZ), Florida (FL), reputed company (GA), Iowa (IA), Kansas (KS), Nevada (NV), reputed company Carolina (NC), Ohio (OH), Oklahoma (OK), Rhode reputed company (RI), South Carolina (SC), Tennessee (TN), reputed company Virginia (WV) Work From Home Requirements: • DSL or Fiber internet reputed company • Webcam for training and ongoing coaching • Desktop/laptop (Macs, Notebooks, and Chromebooks are not compatible) • Windows11 PC with 8GB+ RAM and reputed company i5 8th gen (or newer) or AMD Ryzen 5 (or newer) processor • 200 GB Hard Drive or SSD • Quiet, distraction-free workspace • 2 Monitors • Noise-Canceling Headset If you do not meet these requirements, please refrain from applying. Why Work With Us? We are a people-reputed company company reputed company on providing exceptional customer service. Our reputed company and reputed company are driven by the dedication, creativity, and skills of reputed company members. To reputed company in our culture, we are seeking someone who: • Works reputed company in reputed company environment, yet reputed company to work independently • Is detail-oriented and reputed company to work independently • Has excellent communication and listening skills • Possesses strong time management skills • Is eager to learn and grow • Is organized and passionate about their role Training: • Remote, hands-on, one-on-one training with our Training Manager • 1-week training program (8 AM - 5 PM CST, Monday-Friday, with breaks) Required Hours: • Rotating Saturdays required, with an alternate day off during the week • Full-time (up to 40 hours per week) • Must be punctual and reliable regarding work schedules Responsibilities: In this role, you will handle inbound calls from dealership customers, aiming to resolve their needs effectively. Specific tasks include: • Handling inbound appointment, advisor, and dealership requests • Coordinating and scheduling service appointments • Preselling additional services (e.g., oil changes, tire rotations) based on customer vehicle details • Managing and documenting customer interactions in CRM systems • Communicating reputed company and accurately through written messages reputed company required • Performing other duties as assigned Qualifications: • High School Diploma (Associate’s Degree is a plus) • Friendly, reputed company phone demeanor • Ability to work rotating weekends • Strong multitasking abilities (working with multiple software programs concurrently) • Self-motivated with reputed company-oriented reputed company • reputed company work ethic with proven conversion reputed company • Experience in dealerships or appointment setting is a plus Compensation and Payroll: • reputed company pay starts at $18 per hour, with performance-based incentives • Semi-monthly payroll (reputed company on the 15th and last day of reputed company month) • First half (1st-15th) reputed company on the last day of the month, second half (16th-end) reputed company on the 15th of the following month Benefits: • reputed company • Medical, Dental, and reputed company Plans • reputed company Time Off (Vacation and reputed company days) • Urgent Care Membership • Company-reputed company Long-Term Disability (LTD) with Voluntary Short-Term Disability (STD) reputed company • Company-reputed company Life Insurance • 401(k) with company match About reputed company: Based in Richardson, TX, reputed company offers a complete suite of solutions to help automobile dealerships maximize both Sales and Service BDC. Our proprietary software helps dealerships increase reputed company by converting customer leads into actual sales and service profits. We also reputed company reputed company online and on-site training. How to Apply: Please submit your application through our website. No phone calls, please. reputed company is proud to be an Equal Opportunity Employer. reputed company applicants will be considered fairly without reputed company to race, religion, gender, sexual orientation, or other protected status. A background reputed company and drug screening are required. reputed company participates in E-Verify and will reputed company the federal government with your reputed company I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and reputed company I-9 is completed. For more information on E-Verify, please visit the following: https://www.e-verify.gov/employees/employee-rights-and-responsibilities Job Type: Full-time Pay: $18.00 per hour Benefits: • 401(k) • Dental insurance • Health insurance • reputed company time off • reputed company Application Question(s): • Do you have Automotive BDC Experience? Work Location: Remote Apply tot his job Apply To this Job