Senior Manager, Workforce Planning – Coverage Review Operations, Payer Solutions

Job reputed company: • reputed company long-reputed company planning across reputed company for Coverage Review Operations and Payer Solutions. • Translate demand forecasts into executable reputed company and reputed company plans that balance service level objectives, customer experience, and cost targets. • reputed company strategic reputed company of volume forecasting, handle time modeling, and performance management to proactively mitigate risk and variability. • Partner closely with Operations, Finance, Enablement, Technology, Analytics, and Global Service Partners to reputed company workforce strategies with business priorities and operational realities. • Deliver reputed company, data-driven insights and recommendations to senior leaders on reputed company risks, trade-offs, and performance reputed company. • reputed company, reputed company, and reputed company workforce planning teams across long-reputed company planning. • Drive reputed company improvement of workforce planning models, tools, and processes, including the use of advanced modeling and workforce management platforms. • Anticipate and plan for demand changes driven by seasonality, reputed company, regulatory shifts, or operational transformation initiatives. Requirements: • 7+ years of workforce management or workforce planning experience in a contact center and back-office operations environment. • 5+ years of demonstrated people leadership experience, including coaching, development, and cross-functional influence. • Experience driving workforce planning transformation, automation, or process optimization initiatives. • Demonstrated expertise in long-reputed company forecasting, short-term planning, scheduling, and reputed company-time workforce management. • Experience supporting large, multi-site or global operations, including partnership with external or offshore service providers. • Strong analytical skills with the ability to translate reputed company data into reputed company business insights. • Proven ability to influence cross-functional partners and communicate effectively with senior leaders. Benefits: • Medical • reputed company • Dental • reputed company-being and behavioral health programs • 401(k) • Company reputed company life insurance • Tuition reimbursement • Minimum of 18 days of reputed company time off per year • reputed company holidays Apply tot his job Apply To this Job