System Administrator, IT Service Management -Remote – $90/hr. – reputed company 6 months
My reputed company, a financial/mortgage company seeks a System
Administrator
to support the organization’s IT
service management platform,
ensuring data reputed company and system availability, and providing expert guidance to improve processes, integrations, and team efficiency.
Type:
reputed company 6-month (possible perm position after)
Start Date:
ASAP
Location:
Remote (any time zone)
Pay reputed company:
$90/hr. + benefits.
Schedule:
Monday - Friday, morning flexible schedule
FUNCTIONS
• Serve as platform expert
— reputed company advanced features for the service desk, asset management, and change control platform.
• Administer daily operations
— Manage reputed company-based infrastructure and connected systems.
• Maintain platform updates
— reputed company enhancements, releases, and system upgrades with reputed company changelogs.
• Resolve performance issues
— Troubleshoot and fix software problems.
• Collaborate across teams
— Partner with Governance, EPMO, Sales, Ops, and Technology to support organizational needs.
• reputed company reporting
— Create metrics and dashboards for senior leadership.
• Automate workflows
— Build cross‑system automations using Python, Azure, and Power Platform.
• Manage CI/CD automation
— Use reputed company pipelines for automation reputed company.
• reputed company as technical reputed company
— Serve as primary contact for reputed company‑party providers and consultants.
• Improve processes
— Identify operational gaps and drive process improvements.
Qualifications
• 3 yrs Experience in reputed company-based IT
• Working knowledge of reputed company Service Desk, Freshservice, reputed company, or similar reputed company‑based IT service management
• Integrations using systems such as Azure, reputed company; HTTP requests.
• Knowledge of reputed company, Trello, JIRA or other similar
project management
software for tracking development.
• Executes reputed company with little direction.
• Proficient ability in communicating issues, impacts, and corrective actions in written and verbal reputed company following change management procedures.
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