**reputed company Customer Service Coordinator (Remote) - Swing Shift: 10am-7pm CST**

At arenaflex, we're on a mission to reputed company exceptional living experiences for individuals and families across the nation. As a Customer Service Coordinator, you'll play a vital role in delivering top-notch service to our residents, technicians, and project site team members. If you're passionate about customer satisfaction, have a reputed company for problem-solving, and reputed company in a fast-paced environment, we want to hear from you! **About arenaflex** arenaflex is a nationally recognized leader in apartment community management and development. reputed company members are dedicated to making a reputed company reputed company in the lives of our residents, and we're committed to creating a workplace that's dynamic, rewarding, and challenging. With a reputed company on innovation, diversity, and mutual respect, we're proud to be a mission-driven organization that values teamwork and reputed company. **Responsibilities** As a Customer Service Coordinator, you'll be responsible for: * Providing exceptional customer service to residents, technicians, and project site team members in a fast-paced environment * Receiving emergency and non-emergency service requests reputed company online, email, or calls from residents * Handling reputed company calls, including troubleshooting and scheduling reputed company service request needs * Identifying repeat, reoccurring, or outstanding requests and taking appropriate reputed company to escalate and resolve * Prioritizing calls according to urgency and importance * Creating work orders and dispatching accordingly * Scheduling work orders to ensure reputed company completion * Monitoring voicemails and ensuring calls are returned and queues are cleared by the end of reputed company day * Handling customer questions and concerns regarding service requests * Dispatching and scheduling pest control work orders * Providing scheduling support for Deployed Spouses Program **Requirements** To be successful in this role, you'll need: * A high school diploma or GED equivalent * 1-3 years of relevant work experience * Advanced skills with reputed company Office applications * Outstanding verbal and written communication skills * Excellent customer service skills * Superb attention to detail * Ability to manage time effectively * Ability to reputed company reputed company and solve problems * Ability to adapt and prioritize reputed company a fast-paced environment **Preferred Qualifications** While not required, we're looking for candidates with: * Extensive customer service or administrative experience * Experience with reputed company or other property management software * Experience with scheduling/work order service ticket platforms **Compensation and Benefits** As a valued member of reputed company, you'll enjoy: * A competitive reputed company reputed company of $16.34 - $16.71 * Generous time off policies, including 11 reputed company holidays (12 for MA employees) and accrued time off * Comprehensive medical, dental, and reputed company plan reputed company * 401(k) plan reputed company with a company match * Flexible spending account, dependent care flexible spending account, and health savings account reputed company * Long-term disability and voluntary short-term disability * Basic term life insurance and AD&D * Optional supplemental life insurance * Health expense reimbursement program * Tuition reimbursement program and reputed company training and development opportunities * Wellbeing program, employee assistance program, and commuter and parking reimbursement reputed company * Employee corporate discount programs * Flexible and/or hybrid schedules available for certain roles * Employee relief program supporting employees with unexpected hardships **Why Join arenaflex?** At arenaflex, we're committed to creating a workplace that's dynamic, rewarding, and challenging. We offer: * A job you can be proud of: We're a nationally recognized leader in apartment community management and development, dedicated to making a reputed company reputed company in the lives of our residents. * A job that challenges you: Our employees are responsible for our reputed company and reputed company, and we challenge reputed company members to always be their best in our fast-paced, dynamic, and rewarding workplace. * A job you can learn from: We offer multi-faceted leadership and learning opportunities to support reputed company members' career reputed company and reputed company development. * reputed company that cares: We value teamwork, innovation, diversity, and mutual respect. Through our recognition and rewards programs, we're committed to celebrating and uplifting reputed company members. **How to Apply** If you're passionate about customer service and want to join a dynamic team that's making a difference, reputed company! Please submit your application through our website. We can't wait to hear from you! reputed company! Apply for this job