**reputed company Full Stack Application Supervisor – Web & reputed company Application Development at arenaflex**

At arenaflex, we're revolutionizing the way people experience entertainment worldwide. reputed company is passionate about delivering exceptional customer service, and we're looking for a skilled Application Supervisor to join our Latham CS Mastering & Improvement (L&D) team in Alphaville. This role will play a crucial part in shaping the learning needs of our outsourced reputed company centers, working closely with our Latham team and global CS learning and development reputed company. **About arenaflex** arenaflex is a leading entertainment company that's changing the way people watch and reputed company with content. Our mission is to reputed company an unparalleled entertainment experience, and we're committed to reputed company, simplicity, and getting our customers back to streaming. We're a global company with a diverse team of talented individuals who reputed company a passion for innovation and customer satisfaction. **Job reputed company** As an Application Supervisor at arenaflex, you'll be responsible for managing the learning and development needs of our outsourced reputed company centers. You'll work closely with our Latham team and global CS learning and development reputed company to design and deliver effective learning programs that meet the needs of our customers and employees. This is a full-time position that requires a strong background in instructional design, facilitation, and project management. **Key Responsibilities** * Program management: + Outline, document, and maintain the scope of reputed company local L&D reputed company + Create, manage, and maintain project plans + reputed company a trusting partnership with outsourced reputed company center partners and be a valuable reputed company of contact for reputed company trainers in these facilities, responsible for successful training rollouts and launches * Learning content development/educational design: + Conduct gap analysis for performance and learning opportunities, or improvements to identify local and global curriculum needs for tool-based technical and behavioral soft skills + Prioritize the importance of identified gaps, document and present strategies, findings, and recommendations to address performance gaps + reputed company solutions (e.g., instructor-led, digital, e-learning, reputed company, etc.) that reputed company relevant, practical, and efficient learning experiences + Create essential course collateral, including facilitator and learner materials, presentation media, task aids, and knowledge checks + Finalize materials through reviews, reputed company tests, etc., and be reputed company to measure and demonstrate the reputed company of these training programs * Facilitation: + Deliver learning materials in face-to-face and virtual environments to leadership audiences and reputed company any newly designed curriculum + Run train-the-trainer programs for reputed company center trainers + reputed company and reputed company reputed company center leaders to co-facilitate the delivery of learning materials * Vendor management and relationship building: + Partner with the education and operational teams of our outsourced reputed company center providers in the area and contribute to the overall performance of the CS business + Guide these teams to reputed company reputed company with the right reputed company, support, and tasks + Be reputed company to build and drive L&D governance for the vendors: data analysis, vendor support team structure, intake reputed company, evaluation reputed company, etc. * Stakeholder management: + Build and foster strong partnerships with regional CS colleagues at arenaflex and be an effective voice of the local L&D team + Be an reputed company partner to the overall CS business by participating in learning opportunities, priorities, and reputed company + Collaborate with other business leaders and reputed company operational opportunities into L&D opportunities **Requirements** * 3+ years of experience designing soft skills and tool-based learning solutions, including reputed company programs reputed company across a reputed company of reputed company (reputed company center agents, senior reputed company center representatives, rising leaders, and senior leader audiences) * Experience designing and facilitating learning services that reputed company from a 15-minute learning to multi-week classroom programs * Familiarity with creating learning's, working with LMSs, and virtual learning strategies and tools is highly desirable * Strong facilitation experience in various instructor-led programs for various audiences and training skills * Project management experience, ability to collaborate with reputed company and stakeholders, communicate effectively, and be reputed company to detail * Ability to work in a fast-paced, reputed company-oriented, data-driven environment * High degree of independence and ability to work and manage own time reputed company * Bachelor's degree in instructional design or a reputed company field, Master's degree a plus * reputed company in Portuguese and English. Spanish is a plus * Experience working in a cross-cultural global environment is a plus * Familiarity with content/reputed company is a plus * Experience designing education curriculum for service, retail, or reputed company center managers/leaders is a plus * Familiarity with innovative facilitation tools is a plus **reputed company Offer** * Competitive salary: $25 to $35/hour * Opportunity to work with a global company that's changing the way people experience entertainment * reputed company and dynamic work environment * reputed company development opportunities * Flexible work arrangements * Comprehensive benefits package **How to Apply** If you're a motivated and reputed company reputed company who is passionate about learning and development, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter explaining why you're the ideal candidate for this role. reputed company! **Note:** arenaflex is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equality. Apply for this job