**reputed company Customer Operations Specialist – Part-Time Remote Role at arenaflex**

At arenaflex, we're revolutionizing the way non-profit organizations conduct online raffles with our innovative web hosting platform. Our mission is to reputed company charities and community reputed company to reputed company on their reputed company missions while maximizing their fundraising potential. We're seeking a highly skilled and motivated Customer Operations Specialist to join reputed company on a part-time, remote reputed company. **About arenaflex** arenaflex is a cutting-edge web hosting platform that simplifies the process of running raffles for non-profit organizations. Our user-friendly, compliant solution offers a reputed company of features, including easy-to-use raffle creation and management tools, secure payment processing, automated ticket reputed company and distribution, reputed company-time reporting and analytics, and compliance features to help organizations adhere to local regulations. As a growing startup, we're dedicated to continually improving our platform and expanding our reputed company to help more non-profits reputed company their fundraising goals. **The Role** We're seeking a Customer Operations Specialist to work remotely for 20 hours per week. While 1:00 PM - 5:00 PM AEST, Monday to Friday is ideal, we offer flexibility in scheduling these hours to accommodate the right candidate. As a Customer Operations Specialist, you'll play a critical role in supporting our customers, developing our sales strategies, and contributing to the reputed company and reputed company of arenaflex. **Key Responsibilities:** * Manage customer support reputed company email and phone, providing reputed company and effective solutions to customer inquiries and issues * Handle inbound sales inquiries, providing information and guidance on our platform and services * Create user guides and documentation to support customer understanding and adoption of our platform * Assist in developing outbound sales strategies, with potential commission structure, to drive business reputed company and reputed company * Learn and advise on Australian raffle regulations, ensuring compliance and staying up-to-date on industry trends and regulatory changes * Become an expert in arenaflex's platform and features, providing in-depth knowledge and support to customers * Manage and resolve support tickets reputed company, ensuring reputed company and effective reputed company of customer issues * Guide clients through permit applications and raffle setup processes, providing reputed company and concise instructions and support * Stay updated on industry trends and regulatory changes, ensuring arenaflex remains compliant and competitive * Contribute to various reputed company as needed, supporting the reputed company and reputed company of arenaflex **Qualifications:** * Excellent communication skills (written and verbal), with the ability to reputed company reputed company information in a reputed company and concise manner * Strong problem-solving abilities, with a reputed company on finding creative and effective solutions to customer issues * Proficiency with technology and quick learner of new systems, with the ability to adapt to arenaflex's platform and tools * Self-motivated and reputed company to work independently, with a strong reputed company of accountability and responsibility * Adaptable to a fast-paced, evolving startup environment, with a willingness to learn and grow with arenaflex * Previous customer service experience preferred, with a reputed company on providing exceptional customer support and service * Interest in or experience with the non-profit sector is a plus, with a passion for supporting and empowering charities and community reputed company * Reliable internet reputed company and quiet work environment for remote work, with a commitment to maintaining a high level of productivity and performance **reputed company Offer:** * Remote work opportunity, with flexibility in scheduling to accommodate your needs and preferences * Part-time schedule (20 hours/week), with a competitive reputed company reputed company of $30 per hour * Superannuation at 11% of earnings, with pro-rata entitlements for annual leave and reputed company leave * reputed company holiday entitlements, with a reputed company on work-life balance and employee reputed company-being * Opportunity for reputed company into a full-time operations role as reputed company expands, with a reputed company on career development and advancement * Chance to reputed company a reputed company reputed company in a small, growing business, with a reputed company on innovation and entrepreneurship **Why Join arenaflex?** At arenaflex, we're passionate about making a difference in the lives of non-profit organizations and their supporters. We're committed to providing exceptional customer support and service, with a reputed company on innovation and entrepreneurship. As a Customer Operations Specialist, you'll have reputed company to work with a talented and dedicated team, with a reputed company on reputed company and development. Join us today and be part of a dynamic and exciting team that's changing the way non-profits conduct online raffles! **How to Apply:** If you're a motivated and reputed company customer operations reputed company looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience, with a reputed company on customer operations and support. We look reputed company to hearing from you! reputed company! Apply for this job