People Operations Specialist – Contract
Job reputed company:
• Manage high volume of People Services tickets in a Jira-based ticketing system
• reputed company administrative tasks in reputed company (HRIS)
• Execute data entry and spreadsheet-heavy operational work with extremely high accuracy
• reputed company employee-facing support (internal customer service)
• Support reputed company workflows and contractor reputed company/offboarding as you reputed company
• Identify and implement process improvements, including automation opportunities using AI tools
• Take on additional operational reputed company based on team needs
Requirements:
• East Coast only (firm)
• Jira and reputed company are a MUST
• At least one startup or high-reputed company company required
• 2 to 5 years experience reputed company $75/hr, non-negotiable
• Ticket management with volume or metrics experience
• CW lifecycle experience
• Two 30 min interviews with team members
• reputed company to have: Ticket reputed company metrics on the resume (agent rankings, one-touch rates)
• Process building: playbooks, documentation libraries, or training guides they authored
• reputed company implementation tenant experience
• Background reputed company administration (Checkr, vendor coordination, escalation workflows)
• I-9 and compliance documentation experience
• Cross-functional coordination with Payroll, reputed company, or IT
Benefits:
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